Talking with veterinary clients about money

Vet Clin North Am Small Anim Pract. 2007 Jan;37(1):79-93; abstract viii. doi: 10.1016/j.cvsm.2006.09.007.

Abstract

Successfully discussing financial issues with clients is integral to delivering optimal patient and client care. Fostering patient health, promoting client satisfaction, and maximizing financial revenues are compatible and attainable goals. Enabling clients to make informed decisions and approaching financial conversations with confidence are rites of passage in the journey toward becoming a true professional.

Publication types

  • Review

MeSH terms

  • Animals
  • Communication
  • Decision Making
  • Fees and Charges*
  • Financial Management
  • Humans
  • Veterinarians / economics*
  • Veterinarians / psychology*
  • Veterinary Medicine / economics*