The impact of self-avatars on trust and collaboration in shared virtual environments

PLoS One. 2017 Dec 14;12(12):e0189078. doi: 10.1371/journal.pone.0189078. eCollection 2017.

Abstract

A self-avatar is known to have a potentially significant impact on the user's experience of the immersive content but it can also affect how users interact with each other in a shared virtual environment (SVE). We implemented an SVE for a consumer virtual reality system where each user's body could be represented by a jointed self-avatar that was dynamically controlled by head and hand controllers. We investigated the impact of a self-avatar on collaborative outcomes such as completion time and trust formation during competitive and cooperative tasks. We used two different embodiment levels: no self-avatar and self-avatar, and compared these to an in-person face to face version of the tasks. We found that participants could finish the task more quickly when they cooperated than when they competed, for both the self-avatar condition and the face to face condition, but not for the no self-avatar condition. In terms of trust formation, both the self-avatar condition and the face to face condition led to higher scores than the no self-avatar condition; however, collaboration style had no significant effect on trust built between partners. The results are further evidence of the importance of a self-avatar representation in immersive virtual reality.

MeSH terms

  • Adolescent
  • Adult
  • Female
  • Humans
  • Internet*
  • Interpersonal Relations
  • Male
  • Trust*
  • User-Computer Interface*
  • Young Adult

Grants and funding

The authors would like to acknowledge BBC and UCL internal funding. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.