Cultural awareness workshops: limitations and practical consequences

BMC Med Educ. 2019 Jan 8;19(1):14. doi: 10.1186/s12909-018-1450-5.

Abstract

Cultural awareness training for health professionals is now commonplace across a variety of sectors. Its popularity has spawned several alternatives (i.e., cultural competence, cultural safety, cultural humility, cultural intelligence) and overlapping derivatives (diversity training, anti-racism training, micro-aggression training). The ever-increasing reach of cultural awareness initiatives in health settings has generally been well intentioned - to improve cross-cultural clinical encounters and patient outcomes with the broader expectation of reducing health disparities. Yet the capacity of cultural awareness training to accomplish or even impact such outcomes is seldom comprehensively scrutinized. In response, this paper applies a much needed critical lens to cultural awareness training and its derivatives by examining their underpinning philosophies, assumptions and most importantly, verification of their effectiveness. The paper finds cultural awareness approaches to be over-generalizing, simplistic and impractical. They may even induce unintended negative consequences. Decades of research point to their failure to realize meaningful outcomes in health care settings and beyond. Broader expectations of their capacity to reduce health disparities are almost certainly unachievable. Alternative suggestions for improving cross-cultural health care interactions and research are discussed within.

Keywords: Cross-cultural health care; Cross-cultural psychology; Cultural awareness; Cultural competence; Cultural humility; Cultural intelligence; Cultural safety; Cultural sensitivity; Health professionals.

Publication types

  • Review

MeSH terms

  • Awareness
  • Cultural Competency / education*
  • Cultural Competency / psychology
  • Cultural Diversity
  • Culturally Competent Care* / standards
  • Health Personnel / education*
  • Health Personnel / psychology
  • Humans