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Michie S, Wood CE, Johnston M, et al. Behaviour change techniques: the development and evaluation of a taxonomic method for reporting and describing behaviour change interventions (a suite of five studies involving consensus methods, randomised controlled trials and analysis of qualitative data). Southampton (UK): NIHR Journals Library; 2015 Nov. (Health Technology Assessment, No. 19.99.)

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Behaviour change techniques: the development and evaluation of a taxonomic method for reporting and describing behaviour change interventions (a suite of five studies involving consensus methods, randomised controlled trials and analysis of qualitative data).

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Appendix 2International Advisory Board members

Professor Arja AroUniversity of Southern Denmark, Odense, Denmark
Professor David BarlowBoston University, Boston, MA, USA
Professor Christine BarrowcloughUniversity of Manchester, Manchester, UK
Professor Ron BorlandUniversity of Melbourne, Melbourne, VIC, Australia
Professor Belinda BorrelliBrown University, Providence, RI, USA
Professor Linda CollinsPenn State University, State College, PA, USA
Professor Karina DavidsonColumbia University Medical Centre, New York, NY, USA
Professor Joost DekkerVU University Medical Centre, Amsterdam, the Netherlands
Professor Hege EriksenUniversity of Bergen, Bergen, Norway
Professor Jeffrey FisherUniversity of Connecticut, Storrs, CT, USA
Professor Paul GlasziouBond University, Robina, QLD, Australia
Professor Gaston GodinUniversity of Laval, Québec, QC, Canada
Professor Jeremy GrimshawUniversity of Ottawa, Ottawa, ON, Canada
Professor Nick HeatherNorthumbria University, Northumbria, UK
Professor Blair JohnsonUniversity of Connecticut, Storrs, CT, USA
Professor Robert KaplanUCLA School of Public Health, Los Angeles, CA, USA
Professor Francis KeefeDuke University, Durham, NC, USA
Professor Gerjo KokMaastricht University, Maastricht, the Netherlands
Dr Helen LindnerLa Trobe University, Melbourne, VIC, Australia
Professor Steve PillingUniversity College London, London, UK
Professor Miquel PortaMunicipal Institute of Medical Research, Barcelona, Spain
Professor Tony RothUniversity College London, London, UK
Professor Rob Sanson-FischerThe University of Newcastle, Callaghan, NSW, Australia
Professor Neil SchneidermanUniversity of Miami, Coral Gables, FL, USA
Professor Ralf SchwarzerFree University of Berlin, Berlin, Germany
Professor Bonnie SpringNorthwestern University, Evanston, IL, USA
Professor Nick TarrierInstitute of Psychiatry, King’s College London, London, UK
Professor Antti UutelaNational Institute for Health and Welfare, Helsinki, Finland
Professor Reinout WiersUniversity of Amsterdam, Amsterdam, the Netherlands
Professor Redford WilliamsDuke University, Durham, NC, USA

The following two tables (Tables 19 and 20) present supplementary data relevant to the chapters in this report.



Behaviour Change Technique Taxonomy v1: 93 hierarchically clustered techniques



Coding booklet of 40 descriptions (study 4)

This booklet will also be included as a supplementary file in Abraham et al.107

Description 1

Target behaviour/s: physical activity.

Target population/s: participants.

Excerpt from: Murphy et al.112 © 2010 Murphy et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

NERS [National Exercise Referral Scheme] consists of a series of motivational interviewing (MI) consultations with an EP [exercise professionals] based in a community sports centre and access to a tailored, subsidised 16 week activity programme. To be eligible for NERS, participants must be sedentary (defined as not moderately active for 3 or more times per week or deconditioned through age or inactivity), and have at least one medical condition, covering CHD [coronary heart disease] risk factors, mental health, musculoskeletal, respiratory/pulmonary and neurological conditions. The primary aim of NERS is for participants to achieve 30 minutes of moderate physical activity on at least 5 days per week. Common features of the scheme are detailed below.

Delivery of the Welsh national exercise referral scheme:

16 week programme of exercise supervised by a qualified EP

  • Initial face to face consultation with EP on entry – lifestyle questionnaire, health check (resting heart rate, blood pressure, BMI [body mass index], and waist circumference), introduction to facilities, MI and goal setting
  • Access to one to one exercise instruction and/or group exercise classes
  • Discounted rate for exercise activities £1 per session.
  • Four week telephone consultation with EP – review of goals and MI [motivational interviewing]
  • Sixteen week face to face consultation with EP – review of goals, MI, health check, lifestyle questionnaire, service evaluation questionnaire and signposted to exit routes
  • Post 16 week activities
  • Range and cost of exit routes dependent on area
  • 8 months contact by phone to check progress
  • 12 months face to face review including Chester fitness step test.

Consultations occur at entry, 4 weeks (by phone) and 16 weeks. Following this, participants are contacted by telephone at 8 months to monitor progress and at 12 months they are invited to attend a review session. Routine programme monitoring systems are maintained by EPs and capture the dates of and records from initial, 4 and 16 week and 8 and 12 month consultations

Description 2

Target behaviour/s: management of children’s healthy eating and physical activity (encompassing a range of behaviours).

Target population/s: parents.

Extract from: Skouteris et al.115 © 2010 Skouteris et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

The MEND 2–4 program involves 10 weekly 90 minute workshops relating to general nutrition, and physical activity behaviours, that are typically held at community health and maternal and child health centres, where parents and their preschool-aged children attend together. Each program group will consist of 6–10 child-parent dyads and a MEND 2–4 trained program leader. Program leaders, who are trained extensively by MEND Australia prior to starting with a group, will be monitored and evaluated by MEND Australia staff to ensure their practice is in accordance with MEND 2–4 guidelines; parental feedback on program leaders will also be obtained. Each session involves 30 minutes of guided active play, where parents can learn how to play with their children; 15 minutes of healthy snack time based on an evidence-based exposure-based technique to promote acceptance and increased intake of fruit and vegetables and 45 minutes where the children participate in supervised crèche-style, creative play activities. Concurrently the parents attend an interactive education and skill development session, based on evidence-based group-based parent-training principles. Table A outlines the weekly education topics, and parents will receive handouts on these topics weekly. Pilot data reveals low attrition and that parents value the program and attend all 10 sessions. In the initial MEND 2–4 trials (UK) the participation rate was 87.6% which is high for developmental research.



Weekly education topics

Description 3

Target behaviour/s: management of 3–5-year old children’s fruit and vegetable intake (encompassing a range of behaviours).

Target population/s: parents.

Extract from: Wyse et al.118 © 2010 Wyse et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention content

The telephone intervention script is designed to help parents modify their home food environments through addressing three key domains listed in Table B. The first column of the table lists each domain at the point at which it appears in the schedule of support calls, while the second column lists the specific topics that are used to explore each of the given domains. Each domain has been associated with increased fruit and vegetable consumption in children as described below.



Overview of intervention call content: behaviour change techniques and their application

Availability and accessibility of fruit and vegetables

The telephone intervention encourages parents to ensure that fruit and vegetables are available and accessible in the home and that they are prepared, presented or maintained in a ready-to-eat form that encourages their consumption. This could include offering cut-up pieces of fruit or vegetable at snack times, and ensuring fruit is visible by storing it in fruit bowls.

Supportive family eating routines

The intervention will seek to improve parent knowledge and facilitate the acquisition of skills to support parents to eat meals as a family without the television on, establish and enforce family rules about eating and develop boundaries regarding when and how food is offered to their children.

Parental role-modelling of fruit and vegetable consumption

Parents will be encouraged to increase the number of serves of fruit and vegetables that they consume in front of their children and to express supportive attitudes toward the consumption of fruit and vegetables to their children, for example, by making positive and encouraging comments.

Participants will also be asked to undertake homework activities to encourage them to apply, directly into their home environment, the strategies and information covered in the telephone calls. Incorporating homework assignments into health behaviour interventions has been found to increase the size of the intervention effect. Homework activities will be optional and tailored to the needs of the participant, based on recommended home food environment practices not currently undertaken by the participant.

Intervention resources

Based on evidence indicating telephone-based dietary interventions are more effective when used in conjunction with print and other resources, all intervention participants will be mailed resource kits following completion of the baseline survey. The kit comprises a participant workbook containing information and activities, a pad of meal planners, and a cookbook including recipes high in fruit and vegetables. The resources will be used to facilitate participant engagement in the telephone support calls and assist participants to complete intervention activities between telephone contacts.

Conceptual model

The telephone-based intervention accords with the model of family-based intervention proposed by Golan et al. (2001) in the treatment and prevention of childhood obesity. Their model, which draws upon socioecological theory, focuses on introducing new familial norms associated with healthy eating. This is achieved through making changes within the home food environment, providing positive parental role-modelling and increasing parenting- and nutrition-related knowledge and skills. Interventions based on such a model have been shown to be effective in bringing about environmental changes in participants’ homes to support healthy eating and in reducing poor eating habits of overweight and obese children of participants.

The intervention utilises a number of specific behaviour change techniques to initiate the change process as described in Table A. The third column lists the behaviour change techniques used and the fourth column links each technique to its application in the context of the topic listed in column 2. These behaviour change techniques include prompting intention formation, barrier identification, specific goal-setting and the reviewing of such goals, self-monitoring of behaviour and identification as a role-model, teaching to use prompts or cues, and providing general encouragement, as described in the taxonomy proposed by Abraham and Michie (2008).

Description 4

Target behaviour/s: management of discrete child problem behaviours (specific behaviours unspecified).

Target population/s: parents.

Excerpt from: Spijkers et al.122 © 2010 Spijkers et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


The intervention to be evaluated is Triple P level 3. Triple P is a multilevel system of family intervention which provides five levels of intervention of increasing strength. Triple P intervention at level 3 (Primary Care Triple P) is a brief, narrow-focus parent programme that is aimed at parents with specific concerns about their child’s behaviour or development. It combines advice, rehearsal and self-evaluation to teach parents to manage discrete child problem behaviour during four individual consultations of 20–30 minutes with the parents and their child (Table C).



Overview of Triple P level 3 session content

Description 5

Target behaviour/s: health related behaviours including physical activity and dietary intake (encompassing a range of behaviours).

Target population/s: participants.

Extract from: Colagiuri et al.124 © 2010 Colagiuri et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention – Lifestyle Modification Program

The five aims of the lifestyle modifications are:

  1. At least 30 min/day of moderate to vigorous intensity physical activity, including aerobic exercise 3 or more days/week plus strength training at least twice/week (210 min/week total structured exercise)
  2. Reduction in the intake of energy from total fat to less than 30%
  3. Reduction in the intake of energy from saturated fat to less than 10%
  4. Fibre intake of at least 15 g/1000 kcal
  5. Achievement of a 5% reduction in body weight at 12 months.

In addition to the 210 min/week structured exercise goal, participants are encouraged to increase incidental physical activity in ways which would enhance both cardiovascular and musculoskeletal fitness.

These five goals are entirely concordant with the Finnish DPS [Diabetes Prevention Service] which was one of the most successful diabetes prevention trials. The physical activity goal, which has been modified slightly from the Finnish DPS is based on a review of the physical activity prescriptions utilised in relation to outcomes achieved in all of the successful trials of diabetes prevention, considerations of cost and feasibility in this translational setting, as well as other literature regarding modality, volume, and intensity of exercise required to improve metabolic risk and body composition in similar cohorts. Both the Finnish DPS and the US DPP [Diabetes Prevention Programme] included resistance training (strength training) in their supervised exercise sessions and is explicitly specified within the physical activity goal of the SDPP [Sydney Diabetes Prevention Programme]. Resistance training is an anabolic form of exercise, differing substantially from aerobic exercise in its ability to induce muscle hypertrophy and associated metabolic and functional changes. It improves insulin sensitivity, glucose homeostasis, blood pressure, dyslipidaemia, markers of inflammation and catabolism, and visceral obesity, thus addressing the key metabolic abnormalities in adults at high risk of type 2 diabetes. Importantly, resistance training (but not aerobic exercise) attenuates or prevents the loss of lean tissue (muscle and bone) accompanying weight loss diets such as those prescribed in this study.

The behavioural components are based on stages of change and social cognitive theories. The intervention is delivered by dedicated program lifestyle officers from a variety of health backgrounds including dietetics, nursing, psychology and exercise physiology. The lifestyle officers undergo specific training in health coaching, group program delivery and standardized data collection used for evaluation. The health coaching approach incorporates principles from self-management, removing psychological blocks to change and confidence.

High risk individuals agreeing to participate in the lifestyle modification program complete an initial computer assisted telephone interview (CATI) survey. This survey includes socio-economic and demographic information, physical activity habits, quality of life and self-efficacy, as well as recent health service utilisation and current medication use. Participants are then scheduled to attend an individual consultation with a lifestyle officer. At this consultation, the lifestyle officers measure height, weight and waist circumference using calibrated stadiometers, scales and tape measures, following a standardized anthropometric protocol as specified by the International Society for the Advancement of Kinanthropometry (ISAK). The individual consultation includes a general discussion about diabetes risk and prevention, an overview of the program, and uses motivational interviewing techniques to assist participants to set goals and develop tools to self-monitor. Following this session, arrangements are made for participants to attend three two-hour group programs held over a six to eight week period. Lifestyle officers conduct these group sessions of approximately 10 people, which cover theoretical, behavioural and practical aspects of diet and physical activity. The overall program motto is: ‘Eat better and move more’. Those who are not able to or do not want to attend a group program are offered the option of three individual health coaching sessions by telephone, covering the same material. The intervention delivered to indigenous participants will be slightly modified to take account of cultural issues.

Follow up telephone calls are made by the lifestyle officers to each participant at 3, 6 and 9 months to enquire about progress, assist with behaviour change and offer participants additional support as required. In addition, participants are provided with details of local community-based lifestyle programs which have been evaluated by the research staff and found to be consistent with the goals of the SDPP. Participants have the option of enrolling in such programs as one way to assist in achieving the SDPP physical activity and dietary goals.

At 12 months the CATI survey is repeated and participants undergo an individual assessment with the lifestyle officer and their general practitioner.

Description 6

Target behaviour/s: smoking cessation.

Target population/s: family members and caregivers.

Extract from: Johnston et al.129 © 2010 Johnston et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Treatment group

The intervention program will (i) provide information and education about the health effects of ETS [environmental tobacco smoke] exposure and use behavioural ‘coaching’ techniques to help mothers/caregivers and family members implement strategies to reduce the infant’s ETS exposure, as well as (ii) identify the smokers among other household members and deliver culturally appropriate smoking cessation advice, counseling and treatment options as requested. An eight weeks supply of free nicotine replacement therapy (NRT) (patches or gum) will be available to participants and other household members for whom such drug therapy is indicated (i.e. they are motivated to quit, are nicotine dependent and have no contraindications to taking NRT). NRT will be provided by the IHW [indigenous health worker] with appropriate counseling and follow-up. Furthermore, for those that are interested a fax referral to Quitline will be offered, with proactive call back by Quitline.

The intervention program will be delivered during three face-to-face home visits (of approximately 45–60 minutes) conducted over the first three months of the infant’s life. Culturally appropriate resources (e.g. flip charts, ‘No Smoking’ stickers, posters, etc.) will be used to assist in both education and behavioural ‘coaching’. These resources will be obtained from relevant health groups in each country who hold a repository of such resources (e.g. QUIT Victoria, the Northern Territory Department of Health and Families, Auckland Regional Public Health Service). IHWs will deliver the program after appropriate training, and will complete standardized progress reports after each program session, which will be used at a weekly team meeting with the health workers and study personnel for discussion and ongoing training.

Description 7

Target behaviour/s: health behaviours including dietary intake, physical activity/inactivity, and parenting behaviour to help reduce weight in 4–8 year old children (encompassing a range of behaviours).

Target population/s: family members.

Extract from: Taylor et al.130 © 2010 Taylor et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Phase 2: Treatment

Tailored Package group – treatment phase

The Tailored package is modelled in part on our successful HEAT study and from the literature and is designed to be suitable for incorporation into primary care. Three main areas of interest will be assessed and targeted; dietary intake, physical activity/inactivity, and parenting/behaviour (Table D). In the Tailored Package condition, parents will attend one session with a multi-disciplinary team (consultant session) then all further contact will be with their MInT mentor.



Goals and target behaviours of interest

Consultant session

Information obtained from the screening, follow-up and baseline assessments (family structure, economic situation, dietary intake, physical activity, child behaviour, motivation, parental weight, parenting) will be used by the clinical psychologist to develop a formulation that is specific for each family. This formulation will provide an explanation of factors that may have contributed to the development of the child’s weight, and may be maintaining the situation, as well as identifying strengths and resources in the family. The family will then meet with the ‘expert’ team, consisting of the clinical psychologist, a dietitian, an exercise specialist and the MInT mentor to discuss and modify the formulation as appropriate and to reflect on the implications of this for possible goals for change. The main objective of this session is to assist the family in developing an understanding of their current situation, and to collaboratively identify areas in which they may wish to make changes in. Once the goals have been identified, the session will focus on developing an individualized plan for each family consisting of strategies that they can use to achieve the goals they have identified.

Mentor sessions – timing

The MInT mentor will then become the main contact for each family. To aid in establishing new routines during the first phase of the treatment period (4 months) the mentor will contact the family each week, using an alternating but flexible schedule of in-person consultations and telephone calls. Frequency of contact will be gradually reduced over the subsequent 20 months of the intervention (fortnightly for months 5–8, monthly for months 9–12, and 3-monthly for months 13–24).

Mentor sessions – structure

During the sessions the mentor will assess progress with each goal since last contact, problem-solve with the family any difficulties arising, and negotiate goals for the next session. Each family will receive a different package of resources over time depending on identified need and there is some scope for resources to be tailored to individual families. Across the period of intervention the mentor may also (in consultation with the expert team) facilitate the introduction of new behavioural goals. The intervention will be conducted in the ‘spirit’ of MI, taking a client-centred collaborative approach, which has been identified as just as important as the specific techniques, by adhering to the four general principles of expressing empathy, supporting self-efficacy, rolling with resistance and developing discrepancy. MI will be used as required through the life of the intervention, in consultation with the supervisors, when motivation and/or engagement is waning, and when at the transition from one target behaviour to the next (where multiple goals have been identified).

Description 8

Target behaviour/s: medication use/adherence.

Target population/s: patients.

Extract from: Ahmad et al.113 © 2010 Ahmad et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Study procedures

Intervention group

Medication review

The medication of patients in the intervention group will be reviewed by the community pharmacist using the full record of prescription only drugs which were dispensed by the patients’ pharmacy and the patients medication evaluation profile. This profile shows when the patient has obtained his medication from the pharmacy. The GP [general practitioner] will be consulted by telephone for details about indications for drugs and results from laboratory tests. When prescribed by a medical specialist, details about the indication for the drug will be obtained from the specialist, who will be consulted by the community pharmacist. The National guidelines for treatment of diseases will be used by community pharmacists as a method for performing medication review.

The Pharmaceutical care network Europe DRP-score [drug-related problem score] form will be used to record drug problems. Each drug will be evaluated on adverse reactions, drug choice problems, dosing problems, drug use problems, drug-interactions or other problems. Causes for drug related problems will be assessed and interventions will be made. During the medication review the patient will be involved as a full partner. Any changes made will be communicated with the patient. This method for medication review will be pilot tested before use.

The occurrence of drug related problems will be discussed with the GP. The result may be an adaptation of the drug regimen. The medication review will take 10–30 minutes per patient and will depend on the complexity of the medication regimen and problems detected.

Cognitive behaviour treatment

Patients randomised to the intervention group will also receive cognitive behaviour treatment (CBT) at baseline and 1, 3, 6, 9 and 12 months by a pharmacy technician, with help of a structured interview protocol and with use of communication and motivational interviewing skills at home or in the pharmacy. The first session will be within one week of inclusion in order not to delay participant program admission. During these sessions the result of the medication review will be discussed with the patient. The patient will be informed about the effects, side effects and use of the drugs. Patients will be counselled according to the motivational interviewing principle to sustain or improve their drug adherence. The patients understanding of his or hers condition and its treatment are considered when appropriate. If possible, home supplies of drugs are checked and rationalised at each visit. All patients receive a written outline of their drug regimen. Cancelled and redundant drugs are taken in. During the session over the counter remedies will be included in the medication review. All sessions are done by pharmacist technicians with help of a structured protocol. The patient visit will take 30–60 minutes.

Description 9

Target behaviour/s: healthy eating and physical activity for weight loss (encompassing a range of behaviours).

Target population/s: patients.

Extract from: Castelnuovo et al.116 © 2010 Castelnuovo et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


The TECNOB clinical program has a total duration of 13 months and consists of two stepped down phases: inpatient (1 month) and out-patient (the following 12 months). During the in-patient phase, participants undergo an intensive four-week hospital-based and medically-managed program for weight reduction and rehabilitation. Along this period, participants live in a medical hospital-like environment located on a mountain highland and far away from towns and cities. Visits from parents are allowed only in the afternoon. All patients are placed on a hypocaloric nutritionally balanced diet tailored to the individual after consultation with a dietitian (energy intake around 80% of the basal energy expenditure estimated according to the Harris-Benedict equation and a macronutrient composition of about 16% proteins, 25% fat and 59% carbohydrates). Furthermore, they receive nutritional counseling provided by a dietitian, psychological counseling provided by a clinical psychologist and have physical activity training provided by a physiotherapist.

Nutritional rehabilitation program aims to improve and promote change in eating habits and consists of both individual sessions (dietary assessment, evaluation of nutrient intake and adequacy, nutritional status, anthropometric, eating patterns, history of overweight, readiness to adopt change) and group sessions (45 minutes each twice a week) including: information on obesity and related health risks, setting of realistic goals for weight loss, healthy eating in general, general nutrition and core food groups, weight management and behavior change strategies for preventing relapse).

Psychological counseling is provided once a week both individually and in group setting. Individual sessions, lasting 45 minutes each, are mainly based on the cognitive-behavioral approach described by Cooper and Fairburn (1990) and emphasize the techniques of self-monitoring, goal setting, time management, prompting and cueing, problem solving, cognitive restructuring, stress management and relapse prevention. Group sessions (‘closed’ groups of 5/6 persons), lasting 1 hour each, focus on issues such as motivation, assertiveness, self-esteem, self-efficacy and coping.

Physical activity takes place once a day except for weekend and consists of group programs (20 subjects) based on postural gymnastics, aerobic activity and walks in the open. Inpatients with specific orthopedic complications carry out individual activities planned by physiotherapists and articulated in programs of physical therapy, assisted passive and active mobilization and isokinetic exercise.

Low to moderate weight losses are expected at the end of the in-patient phase, but it is important to note that weight loss is not the primary goal of the in-patient program and each patient is made clear about this point at the very beginning of the treatment. Beyond the medical management of metabolic risk factors for health such as type 2 diabetes, developing a sense of autonomy and competence are the primary purposes of the in-hospital interventions. Patients are afforded the skills and tools for change and are supported in assigning positive values to healthy behaviours and also in aligning them with personal values and lifestyle patterns.

In the last week, just before discharge from hospital, participants are instructed for the out-patient phase of the program. They receive a multisensory armband (SenseWear® Pro2 Armband), an electronic tool that enables automated monitoring of total energy expenditure (calories burned), active energy expenditure, physical activity duration and levels (METs) and sleep/wake states duration. Patients are instructed to wear this device on the back of the upper arm and to record data for 36 hours every two weeks in a free-living context. The Armband holds up to 12 days of continuous data which the outpatients are instructed to download into their personal computer and to transmit online to a web-site specifically designed for data storing. Outpatients are also told that they can review their progress using the InnerView® Software which analyzes and organizes data into graphs and reports. Participants are then instructed to use the TECNOB platform, an interactive web-site developed by TELBIOS S.P.A. The TECNOB web-platform supports several functions and delivers many utilities, such as questionnaires, an animated food record diary, an agenda and a videoconference virtual room. In the ‘questionnaires’ section, patients fill in the Outcome Questionnaire and submit data concerning weight and glycated hemoglobin. In the ‘food record diary’ participants submit actual food intake day by day through the selection of food images from a comprehensive visual database provided by METEDA S.P.A. The same procedure is also possible through a software program called METADIETA (Meteda s.p.a.) previously installed on the outpatients’ mobile phones before discharge. Through the mobile phones outpatients maintain the contact with the dietitian who regularly sends them SMS containing syntax codes that METADIETA, the software previously installed into the outpatients’ mobile phones, uses in order to visually display the food choices (frequency and portions) outpatients have to adhere according to diet prescriptions. By this way, outpatients can keep a food record diary allowing comparisons between current eating and the recommended hypocaloric diet along the whole duration of the program. The ‘agenda’ allows the patients to remember the videoconference appointments with the clinicians and the days when to fill in the questionnaires. Moreover, the patients can use the ‘memo’ space to note down any important event occurred to him/her in the previous week/month. Indeed, some research indicates that changes in behaviour (eating and exercise) often follow discrete moments which have been variably described as life events, life crises, teachable moments or epiphanies. Life events can lead to weight loss but also to weight gain and qualitative research shows that it is not the event per se that results in behaviour change but the ways in which this event is appraised and interpreted by the individual. The clinical psychologist has thus the opportunity to discuss with the outpatients about the significant events reported in the ‘memo’ space during the videoconference sessions and cognitively reconstruct dysfunctional appraisals in functional ways. Finally, outpatients are instructed to use the videoconference tool. Thanks to this medium, they receive nutritional and cognitive-behavioural tele-counseling with the dietitian and the clinical psychologist who attended the patients inside the hospital. In particular, just after discharge, participants have 6 videoconference contacts with both clinicians along 3 months. From the 3rd to the 6th month sessions are scheduled every 30 days and then even more spaced up to an interval of 60 days. During tele-sessions, clinicians (psychologist and dietitian) test the outpatients’ progress, their mood, the maintenance of the ‘good alimentary and physical activity habits’, the loss/increase of weight and ask about critical moments, especially those ones reported on the ‘memo’ web-space. In particular, tele-sessions with the clinical psychologist aim to consolidate strategies and abilities acquired during the in-patient phase, to improve self-esteem and self-efficacy, to support motivation, to prevent relapse and to provide problem-solving and crisis counseling. On the other hand, dietitian assesses adherence and compliance to dietary therapy with a special focus on normal eating behaviour, sufficient fluid intake, hunger and fullness regulation, appropriate eating/etiquette (pace and timing of meals), slow rate of eating, and addresses critical points such as plateau in weight loss or lack of readiness to improve dietary habits.

In addition to videoconference, outpatients can further contact clinicians by e-mail. Indeed, each patient is given the possibility to join his clinician beyond the established videoconference contacts in case of urgency or emergency. According to the e-message’s content, clinicians choose the most appropriate format for delivering feedback among e-mail or telephone. In order to avoid excessive dependence and to contain costs, a maximum number of 1 non-scheduled contact per week is established a priori.

As described, in the outpatient phase of the TECNOB program great relevance is given to the clinicians–patient relationship as an important medium and vehicle of change. After discharge, out-patients begin to experience the autonomy and competence to change they develop during the in-patient phase and inevitably face resistances and barriers. Thanks to videoconferences, out-patients are supported by the clinicians who attended them during the in-hospital phase in exploring resistances and barriers they experience and in finding functional pathways to cope. Furthermore, out-patients are helped to experience mastery in terms of the health behaviour change that needs to be engaged.

Description 10

Target behaviour/s: consumption of oral nutritional supplements and food intake.

Target population/s: patients.

Extract from: Wyers et al.117 © 2010 Wyers et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Nutritional intervention

The nutritional intervention is a combination of dietetic counseling and oral nutritional supplements for three months. The intervention starts during hospital admission and continues after discharge during the stay at the rehabilitation clinic or at the patient’s home. During hospitalization, the study dietician visits the patient twice. At the first visit, two to five days after surgery and immediately after baseline measurements, the dietician interviews the patient regarding medical and social status, and pre-fracture mobility. The dietician also performs a 24-hour recall and takes a general dietary history of the patients’ diet before hospitalization. Next, the patient receives the nutritional supplement, a milk-based supplement providing 21 kJ (500 kcal) and 40 g of protein. The dietician advises the patient on the consumption of the supplement and arranges extra care or services to optimize the food intake if necessary. Before hospital discharge, the dietician visits the patient for the second time. During this visit, a 24-hour recall is performed and the consumption of the nutritional supplement is evaluated. Furthermore, arrangements are made to continue the dietetic advice and the consumption of the nutritional supplement at home or during the stay at the rehabilitation clinic. At home or during the stay in a rehabilitation clinic, the dietician visits the patient three times (one week, two weeks and six weeks after discharge) and makes five telephone calls with the patient (three, four, five, eight and ten weeks after discharge). During these visits, food intake and supplement use is assessed by a 24-hour dietary recall, and tailor-made dietetic advice is given to optimize the amount and composition of the diet. As soon as the patient meets nutritional requirements with a normal diet, the use of the nutritional supplement is stopped. Compliance with the nutritional supplement is evaluated by the 24-hour dietary recalls, patients’ registration of the consumption in a diary and by collecting the capsules of the cans of the nutritional supplement during the home visits.

Description 11

Target behaviour/s: smoking cessation.

Target population/s: patients.

Extract from: Siddiqi et al.120 © 2010 Siddiqi et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

The Intervention and its key components

FIVE STEPS TO QUIT – The Intervention Model: This is based on the evidence-based recommendations for treatment of tobacco addiction published by WHO in 2001. The same approach is being advocated by IUATLD, National US guidelines and NICE in the UK. This model relies on assessing personal motivation to quit tobacco use and uses it as the basis for assessing suitability for the different therapeutic options for tobacco dependence. Thus, the approach maximizes the efficient use of nicotine replacement therapy (NRT) and bupropion.

Key Components: We would like to develop components of the ‘Five Steps to Quit’ intervention model on the basis of the following principles:

  • Based on best available evidence and following an approach recommended by international agencies such as WHO and IUATLD.
  • Can be delivered in primary care setting by non-specialist health care staff (doctors or other non-medical personnel) integrated in their routine healthcare provision.

The intervention model consists of five key steps

  1. Asking about the status of nicotine use;
  2. Advising about the benefits of stopping nicotine use;
  3. Assessing the motivation to stop its use;
  4. Assisting in stop attempts through various therapeutic options; and
  5. Arranging follow-up

Examples of the specific components for each step of the intervention are given in Appendix A; this is a general guide only and modifications will be made during the development of the intervention.

Delivery of the intervention

We propose to use a systematic, standardised approach to deliver ‘five steps to quit’ to make it effective and equitable. It is envisaged that the intervention will be primary delivered by the TB DOTS facilitator based in the diagnostic centre with the help and under the supervision of the primary care doctor (Table E). He will assess patients’ eligibility for the study and send them to the TB DOTS facilitator for further assessment. All eligible patients will be provided with verbal and written information about the study and invited to participate. Patients who agree to take part will be taken through different components of the ‘five steps to quit’ programme in two appointments. Patients in intervention arm 1 will also be offered therapeutic option (Bupropion) and such patients will be referred to the primary care doctor for assessing suitability and prescribing Bupropion.



Follow up and contacts with health professionals

In the intervention arm 1, the primary care doctors, in addition to supervising TB DOTS facilitators, will be responsible for assessing and prescribing therapeutics (Bupropion) to patients who wish to quit and are being referred by the TB DOTS facilitators. All patients on treatment will have an additional follow up visit at week 8. In intervention arm 2, doctors will be only responsible for supervising TB DOTS facilitators. They will be provided with the appropriate training and relevant materials.

Apart from the relevant training and materials, health professionals will not be provided with any other incentive, financial or otherwise. However, treatments packs will be provided from the research budget. The research officer will also organise regular supervisory visits to oversee patient management and data collection procedures. Monthly cluster meetings of the health professionals involved will also be organised to discuss progress and potential problems.

Appendix A

Steps of careObjectiveKey componentsComponents (examples)
1. AskTo assess current status of nicotine use and recordUse of simple questions to ask about the form, quantities and duration of nicotine useTobacco use questionnaire/register
2. AdviseTo provide evidence based advice to patients on the benefits of stopping nicotine useHealth professional explaining these benefits using patient education materialsA glossy desktop tool helping health professionals in explaining the benefits of quitting and an educational leaflets for patient to keep with professional’s signature once the advice has been given
3. AssessTo assess the motivation to stop smoking (as well as dependence)Health professional asking simple questions to assess patient’s desire to quitA simple scoring card for health professionals to assess this motivation. Fagerström Test for Nicotine Dependence or Hooked on Nicotine Checklist can be adapted
4. AssistTo offer a range of treatment options who wish to quitBrief counseling, nicotine replacement therapy or bupropionA desk-guide explaining different treatment options e.g. full seven week course of bupropion i.e. six tablet 150 mg for six days first and then 150 mg tablet twice a day for the next six weeks
5. ArrangeTo arrange a follow up to review smoking status and therapeutic optionsFollow up visits arranged at regular intervalsFor patients on TB treatment; during the treatment at week 1; during the treatment at week 5, on completion of the treatment at week 8; and after the treatment at week 25

Description 12

Target behaviour/s: medication use/adherence to help prevent cardiovascular disease (CVD).

Target population/s: patients.

Extract from: Mc Namara et al.121 © 2010 Mc Namara et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention part two: community pharmacist facilitating patient change

Community pharmacists will be trained to deliver their interventions in accordance with the Health Action Process Approach (HAPA) to behaviour change over five counselling sessions conducted at monthly intervals. The emphasis in counselling progresses from change motivation initially (via improved self-efficacy, belief in the need for change and belief that change will generate positive outcomes), through to change maintenance and relapse prevention strategies. Written, achievable goals will be encouraged.

The first session with the patient will prioritise basic health education regarding individual CVD risk and the benefits of potential treatments. It also establishes acceptable goals for the treatment process through patient consultation, and how these might be achieved. Finally, the pharmacist will discuss with the patient any specific medication changes identified in the baseline report that are recommended to improve adherence to CVD guidelines. Community pharmacists will not be trained or asked to make interventions related specifically to diabetes or mental health issues, but will be alerted to any suboptimal assessment results in these areas and asked to discuss with the patient the potential need for GP input. Such issues will also be identified in the baseline assessment summary provided to the GP.

If a patient’s overall 5-year CVD risk score is 5% or less (considered very low risk) they will be advised to discuss with their pharmacist whether they are likely to benefit from continuing with the intervention. The decision to continue will be left to the pharmacist and the patient. Pharmacists will be expected to assess and document patient motivation to undertake various medication and lifestyle changes. Following discussion with each patient, the pharmacist will then forward the clinical summary to the patient’s GP with any additional comments considered relevant.

Subsequent sessions will involve: ensuring necessary changes to medicines have been made; monitoring of medicines adherence especially for new medicines; linking patients with local health and other services that provide relevant patient support; initiating lifestyle change and supporting maintenance and relapse prevention. Throughout these sessions, patient progress towards goals will be continually reassessed, as will be the goals themselves. GP input to patient treatment plans will also be invited.

Description 13

Target behaviour/s: medication and lifestyle adherence.

Target population/s: patients.

Extract from: McAlister et al.125 © 2010 McAlister et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Experimental arms


Over and above usual care, our intervention will include intensive pharmacist case-management, consisting of monthly follow-up visits with the study pharmacist for six months that will be independent of any planned follow-up with the SPC [Stroke Prevention Clinic] or family physicians. At each visit, the study pharmacist will monitor the patient’s BP [blood pressure] and lipid levels and will initiate and/or titrate antihypertensive and/or hypo-lipidemic therapy as appropriate. The study pharmacist will follow treatment algorithms consistent with current Canadian national guidelines. The pharmacist will emphasize medication and lifestyle adherence with patients and their caregivers, using the cardiovascular risk profile as an educational aid as per prior studies by our group. The pharmacist will also send a fax to the primary care physician after each study visit outlining the status of that patient’s atherosclerosis risk factors and any therapy adjustments made at that visit.

Description 14

Target behaviour/s: medication use/adherence.

Target population/s: patients.

Extract from: Lau et al.126 © 2010 Lau et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Pharmacist Care Group (PCG)

The PCG participants receive a package of interventions from the pharmacist for enhancing their antihypertensive medication adherence, which includes:

  • A home BP monitor (Omron®T9IT) with the capacity to store and download BP readings to be used for discussion at three- and six-month follow-ups;
  • Training by the pharmacist on self-monitoring of BP;
  • Motivational interviewing and education by the pharmacist to help patients improve their medication adherence and achieve target BP;
  • Pharmacist-initiated home medicines review (HMR), dose administration aid (DAA) and/or patient medication profile (PMP), where necessary;
  • Medication use review (MUR) to identify and resolve possible medication-related hypertension (e.g. due to non-steroidal anti-inflammatory drugs, cold preparations, complementary medicines, etc.);
  • Referral to a GP when needed (e.g. very high blood pressure); and
  • Refill reminders (by either SMS, telephone or mail) from their pharmacist at a chosen number of days before their antihypertensive medication dispensing is due.

HMRs are designed to assist consumers living at home to maximise the benefits of their medication regimen and prevent medication related problems. The review involves the consumer’s general practitioner (GP) and preferred community pharmacy, and in some cases other relevant members of the healthcare team. The GP refers the consumer to the community pharmacy and an accredited pharmacist visits the consumer at home, reviews their medication regimen, and provides the GP with a report. The GP and consumer then agree on a medication management plan. A DAA is a device developed to assist patients in better managing their medicines by arranging their medicines into individual doses according to the prescribed dose schedule throughout the day. The aim of the DAA Program is to reduce medication-related hospitalisation and adverse events through improving medication management and adherence for people in the community. A PMP is a comprehensive written summary of all regular medicines taken by a patient that assists them in understanding and managing their medicines by informing them how, when and why to take their medicines. The aim of the PMP Program is to reduce the risk of medication-related adverse events by assisting people to understand and manage their medications, including prescription, over-the-counter and complementary medicines. A MUR usually takes place in the pharmacy and it involves the pharmacist checking the patient’s medication, making sure that the patient knows how and why they should be taking their medication, as well as identifying any problems. It provides the patient with an opportunity to ask questions and the pharmacist an opportunity to improve the patient’s medication understanding and adherence, as well as being able to highlight problems and provide appropriate solution.

Description 15

Target behaviour/s: improvement of quality of care delivered to patients with diabetes and/or ischemic heart disease (encompassing a range of behaviours).

Target population/s: physicians.

Extract from: Ivers et al.114 © 2010 Ivers et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Participants in both arms of the trial will each receive an information package by courier every six months for two years with multiple components, including a one page cover letter, a one-page explanation of how the patient information was identified from EMRALD, a one-page handout reviewing generic clinical and quality improvement strategies for patients with diabetes and/or IHD [ischemic heart disease] (based in part on the chronic care model), and two separate feedback reports. The first report will describe the percentage of the participating physician’s patients with diabetes who are meeting evidence-based quality targets. The second will present similar information regarding their patients with IHD. The quality targets used were chosen to be consistent with those used by concurrent quality improvement interventions in Ontario (Quality Improvement and Innovation Partnership) and with current guidelines (see Outcomes section below). The reports will present information comparing the performance achieved by the participating physician to the average achieved by the top 10% of participants for any given measure. This type of comparator is similar to the achievable benchmark of care previously shown to improve the effectiveness of feedback reports. See Additional File 1 for prototype feedback reports.

Participants randomized to the enhanced feedback arm will receive exactly the same materials as the simple feedback arm, plus a one-page worksheet. This theory informed worksheet is designed to facilitate participants in setting specific but challenging goals and help participants develop action-plans through the creation of implementation intentions (see Additional File 2 for prototype of worksheet). An evaluation to assess the theoretical validity of the intervention will be reported separately.

Based on our review of the literature, the largest effects from goal setting and action planning seem to come from actually developing the plan (and linking it to a specific context to carry it out). For this reason, we chose not to provide participants with a list of possible actions. The participants, not the investigators, decide how to improve upon a care gap that they identify as important. Important mediators of the success of implementation intentions seem to be participant adherence to instructions to develop an appropriate plan, participant self-efficacy, and the inclusion of ‘coping plans’ to help participants plan ahead for situations that could interrupt goal-oriented behaviours. These factors will be addressed explicitly in this trial by: offering six ‘Main-Pro-C’ continuing medical education credits to encourage full completion of the worksheet and to permit monitoring of plans by the investigators; allowing participants to set their own goals for improvement; and requiring participants to develop a coping plan in the intervention worksheet. The format in this aspect of the worksheet is similar to previous studies, although to our knowledge the application of this type of intervention to family physicians is novel.

The worksheet in this intervention is similar in concept to commitment-to-change procedures that are increasingly used in the continuing medical education field, based on multiple theories related to adult learning. Rigorous evaluations of such procedures are few, but one study indicated that commitment-to-change can mediate the effect of an educational intervention for prescriptions. Although a signature has not been proven to increase the effectiveness of the commitment-to-change procedure, it is included in the worksheet because it offers an opportunity to explicitly use the word ‘commitment;’ this is thought to be a necessary feature for the procedure to successfully generate behaviour change (see Additional File 2 for prototype of worksheet). We tested the worksheet design and all other intervention materials with a group of non-participating family physicians and they found it easy to use. Specifically, they reported that they found the instructions clear and advised no changes to the design. To our knowledge, the application of this type of worksheet as a means of ‘enhancing’ the effectiveness of audit and feedback is novel.

PHYSICIAN ID#: Approximately 12% of your rostered adult patients have diabetes, and 30% of these patients also have ischemic heart disease

Overall in this study, 7% of rostered adult patients have diabetes, and 19% of these patients also have ischemic heart disease

Your diabetic patients are 68 years old on average and are 57% male. All diabetic patients in the study average 63 years and are 55% male

TargetsYour PracticeTop 10%
A1C ≤ 7.0%62%67%‘Top 10%’ = the score achieved by 10% of physicians with the best score for each target. (This data is based on your most recent EMR data upload, May, 2010)
ACR = urinary albumin creatinine ratio (microalbumin)
A1C test in 6M81%91%
BP < 130/8048%72%
BP test in 6M86%98%
Rx ACE/ARB77%88%
LDL ≤ 2.038%55%
LDL test in 12M55%80%
Rx Statin72%83%
ACR test in 12M84%85%

PHYSICIAN ID#: Approximately 9% of your rostered adult patients have ischemic heart disease, and 41% of these patients also have diabetes

Overall in this study, 5% of rostered adult patients have ischemic heart disease, and 28% of these patients also have diabetes

Your IHD patients are 71 years old on average and are 74% male. All IHD patients in the study average 70 years and are 65% male

TargetsYour PracticeTop 10%
Rx ASA33%69%‘Top 10%’ = the score achieved by 10% of physicians with the best score for each target. (This data is based on your most recent EMR data upload, May, 2010)
BP < 140/9075%89%
BP test in 6M83%95%
Rx ACE/ARB72%85%
Rx B-Blocker57%72%
LDL ≤ 2.039%56%
LDL test 12M58%91%
Rx Statin77%89%

Additional file: prototype of theory-informed worksheet for enhanced feedback group

1. Describe a goal that you will achieve within the next 6 months for your diabetic patients and for your IHD patients. Your goal must be challenging but achievable. Be very specific

[Phrase your goal as follows: ‘I will improve (choose one of the outcomes in the practice profile e.g.% at target BP)

to the goal of (state a target for your efforts e.g. by 20 percentage points)’]

For Diabetes, I will improve: 

To the goal of: 

For Ischemic heart disease (IHD), I will improve: 

To the goal of: 

2. Complete the following statements by describing a specific action you will take to help you achieve your goal

To identify on an ongoing basis the specific patients in my practice who are not meeting targets, I will:

If a patient with Diabetes and/or IHD comes to clinic (for any reason) and is not meeting targets, I will:

If I am too busy during an office visit to address all aspects of managing the patient’s diabetes and/or IHD, I will:

If I’m not making progress with respect to implementing my plan for achieving my goals, I will:

In signing below, I confirm my commitment to achieve this goal and my intention to carry out this action plan



Description 16

Target behaviour/s: diagnoses and management of lower back pain (encompassing a range of behaviours).

Target populations/s: practitioners (physiotherapists and chiropractors).

Extract from: McKenzie et al.71 © 2010 McKenzie et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention group

Both the findings of interviews and survey informed the design of the intervention, and will be published elsewhere.

The intervention consisted of: a full-day symposium-style event involving a combination of didactic lectures delivered by peer opinion leaders (identified in consultation with representatives from the physiotherapy and chiropractic associations), small group discussion led by trained clinical facilitators, and practical sessions; supporting written material; and a follow-up phone call. Separate symposia were held for physiotherapists and chiropractors. All practitioners in the intervention group, including those who were not able to attend the symposium, received a DVD including videos of the didactic sessions and printed resources about LBP [lower back pain] management. A clinical member of the project team attempted to follow-up all practitioners with a telephone call to discuss difficulties encountered in implementing behaviours and strategies to overcome these. More detail on the intervention, including the development process, will be reported in a separate publication. Symposia details are available in Additional File 1 – ‘ALIGN intervention content.’

Finally, while not formally a component of the intervention or control group, the practitioner data collection procedure involves completion of patient checklists about LBP management and may act as a prompt to change practitioner behaviour. The checklist includes a broad range of diagnostic procedures and interventions potentially used for patients with acute non-specific LBP, irrespective of supporting evidence.

Timing of recruitment, intervention delivery, and follow-up

The physiotherapist and chiropractic symposia took place on 20 and 27 February 2010, respectively. Practitioners in the intervention group were mailed a DVD of material from the symposium for their professional group on 29 March 2010. Practitioners in the intervention group received a follow-up phone call two to four weeks after either attending the symposium or being sent the DVD.

Patient participant recruitment will take place over a five-week period, beginning at least three months post-symposium delivery (31 May 2010). Each practice will recruit patients for a period of two weeks (a longer period was judged to place too great a burden on practitioners). Practices will be randomly allocated to recruit patients in either the first (31 May to 11 June 2010) or second (21 June to 2 July 2010) data collection period. Practitioners who are not able to collect data in either of these periods (e.g., on holiday), will be invited to select an alternative fortnight of data collection between July and September 2010.

Additional file 1

ALIGN CRT Intervention Content

The intervention for the ALIGN CRT consisted of a full-day weekend symposium-style event (with program and written material supporting presentations/content covered). The first half of the symposium focused on awareness rising and address the following theoretical domains: beliefs about professional role, social influences, beliefs about consequences and knowledge. The second half of symposium included more small group/interactive activity to address beliefs about capabilities and to allow for skill development regarding both target behaviours.


A summary of the content delivered in each session of the symposium is outline below

9:00amWelcome and introductions (by study investigator)
9:20amAudience straw poll #1 (lead by study investigator)
Using audience response system software, 10 questions measuring knowledge, attitudes, beliefs and intentions about acute low-back pain management were posed to the audience, who could respond anonymously using wireless keypads, and aggregated results of participants were presented in real time
9:35amKeynote speech by peer opinion leader
Speech given by high status person recognised within the profession to discuss professional standards, state-of-the-art in diagnosis and/or communicating with patients with acute low-back pain, including use of latest research evidence and clinical practice guidelines
10:20amVideo recording by peer opinion leader
Pre-recorded video of well-respected clinician conveying confidence in diagnosis without plain X-ray, dispelling fears around missed pathology and/or litigation, and conveying importance of reassuring patients
10:30amVideo recording by radiologist
Pre-recorded video of radiologist outlining the amount of radiation delivered by plain X-ray and its poor utility in acute uncomplicated low-back pain
10:35amVideo recording by consumer advocate
Pre-recorded video or consumer advocate describing their expectation of a good health professional (those who are good listeners/ communicators, provide good explanations/reassurance, and provide evidence-informed best care)
10:40amMorning tea
11:00amSmall group discussion
Discussion between six participants lead by a clinician table facilitator, to discuss how the participants currently manage people with acute low-back pain, what participants think of the guideline and its recommendations, any scenarios participants find difficult managing patients in a manner consistent with the guideline (i.e., less plain X-rays, giving advice to stay active) difficult, and strategies to overcome these
12:00pmSkills demonstration (managing acute LBP patients without X-ray)
Demonstration/modelling of skills needed to diagnose and manage patients without plain X-ray by an experienced clinician
12:15pmSkills demonstration (advising acute LBP patients to stay active)
Demonstration/modelling of relevant skills in a successful communication encounter (giving advice to stay active) with patient (e.g. strategies on how to develop rapport, convey empathy, confidence, reassure patient, give message that patient will improve over time etc) by experienced clinician
1:45pmSmall group practical: Simulated patients
Rehearsal of diagnostic and communication skills on trained simulated patients (x4) in groups of six participants, led by a clinician table facilitator
3:00pmAfternoon Tea
3:15pmReflection lead by peer opinion leader
Brief summary/reflection of the key messages presented throughout the day, with opportunity for questions from the audience
3:45pmAudience straw poll #2 (lead by study investigator)
Using audience response system software, 3 questions measuring beliefs about the extent to which participants believe their management of acute low-back pain patients will change were posed to the audience, who could respond anonymously using wireless keypads, and aggregated results of participants were presented in real time
4:00pmSummary and evaluation

Two-four weeks following the symposium, participants received a follow-up telephone call by a clinician member of project team to enquire about any difficulties encountered in implementing behaviours (and strategies to overcome these) and to discuss how practice has changed (academic detailing style).

Description 17

Target behaviour/s: clinicians management of osteoporosis (encompassing a range of behaviours).

Target populations/s: practitioners (physiotherapists and chiropractors).

Extract from: Sanfélix-Genovés et al.119 © 2010 Sanfélix-Genovés et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Given the characteristics of the ESOSVAL project linked to the Regional’s Plan of Osteoporosis, both the Intervention and the Control Group will receive some form of intervention aimed at improving care. The Control Group will benefit from the improvements introduced by the ESOSVAL project in the ABUCASIS Electronic Clinical Records system, since they affect all the system’s users, the doctors and nurses providing healthcare, including those in the Control Groups. These improvements consist in the incorporation of a new follow-up sheet for patients with osteoporosis or risk factors for osteoporosis, and a series of tables, scales and variables that can be monitored to improve the care and follow-up of these patients. The implementation of this change in the patients’ clinical records will be done through the usual training process used by the Valencia Healthcare Agency to introduce any change in recordkeeping (an informational session, and the option to have any individual questions answered).

The intervention group, and apart from the above mentioned changes to the recordkeeping system, receive a multifaceted intervention: 1) The participating clinicians took a four-hour classroom course in the last quarter of 2009, held in each Department; 2) Next, they participated in recruiting and following-up on patients for the ESOSVAL-R study. This requires the healthcare providers to include relevant information in the clinical records of 18 patients, and involves a hands-on practicum in obtaining information about osteoporosis and its incorporation into the clinical records; 3) participation in the study has been included as an ‘indicator’ towards gaining points in the Valencia Health Agency’s Management Contract, that will lead to economic incentives; 4) An on-line course on osteoporosis will be given during the first, third and fourth quarters of 2010. It is organized in modules prepared by recognized national experts; 5) During the first quarter of 2011, after all the participating healthcare providers have completed the on-line course, another classroom course will be given to reinforce training and to divulge the results collected so far during the intervention (Table G). The courses will be given to the doctors and nurses in the Region’s Healthcare Departments who volunteer for participation in the project and who work with the medical practices selected.



ESOSVAL-Formation Project chronogram

Description 18

Target behaviour/s: communication strategies and skills for encouraging behaviour change among young people with diabetes including how to use a communication device (3 T: Time to Talk).

Target population/s: health care professionals.

Extract from: McNamara et al.123 © 2010 McNamara et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Trial procedures


Members of clinical teams allocated to the intervention arm will undergo a blended training programme comprising web-based material and face-to-face seminars (The Talking Diabetes Programme). The training course aims to prepare practitioners for constructive behaviour change conversations with patients and to provide practitioners with strategies and skills for encouraging behaviour change. The training emphasises the importance of shared agenda-setting, and drawing upon the Motivational Interviewing approach, emphasises the importance of a guiding style when consulting with patients about behaviour change. Practitioners work their way through a number of distinct programme parts with an approximate total duration of 1.5 hours (delivered via three main e-learning modules). In addition, more interactive web-based components of the course allow practitioners to record their thoughts and experiences as they proceed through the programme. Two face-to-face seminars (approximately 2 weeks apart) with combined clinical teams also form part of the training course. Time spent on off-line learning activities such as discussing the training content in pairs, is recorded online. Following the second face-to-face workshop, participants will be invited to submit reports of three consultations in which they use their newly acquired skills and feedback will be provided by pre-assigned trainers.

The training programme shows practitioners how to use a device (3 T: TimeToTalk) for promoting shared agenda-setting during clinical encounters with patients. This consists of a rigid folder and an inserted paper agenda pad of tear-off sheets which can be completed in advance by patients and carers to record topics of importance to be raised within consultations. Practitioners have the option to complete a pro-forma on which general topics discussed at clinic visits can be recorded and kept with patient notes, to facilitate clinical record keeping and communication between healthcare professionals. Copies of the paper agenda-setting pad (without folder) have been made available to each clinic to refill or replace folders as required and for patients not otherwise recruited to the study.

Description 19

Target behaviour/s: management of depression in the workplace (encompassing a range of behaviours)

Target population/s: employers

Extract from: Rost and Marshal.127 © 2010 Rost and Marshall; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


The intervention consists of a presentation and technical assistance delivered to employer representatives at local meetings sponsored by regional coalitions. Employers randomized to the VB [value-based] condition receive the Depression Management in the Workplace (DMW) presentation. All interested employer representatives are offered condition-specific technical assistance free of charge during the 24 months after the presentation.


The DMW presentations present the content summarized in Table H utilizing high quality graphic material recently awarded The Communicators Award of Excellence in an international competition.



Presentation schematic

DMW presentation

The two-hour DMW presentation educates employer representatives about DMW Care and its evidence based impact on clinical and work outcomes. Employer representatives receive a company-specific return on investment (ROI) estimate associated with DMW Care. This estimate is generated by a calculator the research team developed in its earlier studies by translating scientifically derived estimates of DMW Care’s impact on absenteeism and productivity at work to a monetized savings in lost work days, varying pertinent employee, organizational, and vendor characteristics. During the presentation, employers are encouraged to explore purchasing a depression product for their company and to request free technical assistance to help them purchase a DMW Care quality product.

Technical assistance (TA)

TA is the provision of individualized consultation to enable employers to improve the depression care their employees receive. When an employer representative requests TA, the TA consultant schedules a two-hour phone call to conduct the initial consultation followed by a second call approximately one month later. In the VB condition, the TA assists employer representatives in building broad support within their organization for the purchase, in identifying DMW vendors, and in developing contracts for the program.

Research Design

Description 20

Target behaviour/s: delivery of the target adolescent community reinforcement approach (A-CRA) (encompassing a range of behaviours).

Target population/s: therapists.

Extract from: Garner et al.128 © 2010 Garner et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Study intervention

Implementation as usual (IAU)

Both groups receive the same training and technical assistance model they have been receiving since the inception of the Assertive Adolescent Family Treatment (AAFT) initiative. This state-of-the-art training and technical assistance model consists of a 3.5-day workshop training, bi-weekly telephone coaching calls with model experts, and on-going monitoring and feedback (both quantitative and qualitative) as part of a standardized certification process.

Pay-for-performance (P4P)

In addition to the above, the P4P group has the opportunity to earn monetary bonuses for two sets of measurable behaviours related to quality implementation of the model. These two behaviours are: delivering Target Adolescent Community Reinforcement Approach (A-CRA) and demonstrating Monthly A-CRA. Descriptions of the rationale and reinforcement schedules for these two targeted behaviours are described in the sections below; however, detailed descriptions of Target A-CRA and Monthly A-CRA competency are provided in the study measures section.

Rationale and reinforcement schedule for target A-CRA

Research has suggested that the degree of implementation can be as important as the efficacy of the EBT, with the biggest effects coming from well-implemented, highly efficacious interventions. Similarly, our prior research has shown that adolescents who received a threshold exposure of A-CRA were significantly more likely to be in recovery at follow-up. Increasing the number of adolescents who receive Target A-CRA would be expected to result in a higher likelihood that adolescents would have more positive treatment outcomes. Thus, one of the questions the study was designed to examine is the extent to which monetary bonuses could increase the probability that an adolescent receives Target A-CRA. As part of the RTP [Reinforcing Therapist Performance], study therapists in the P4P condition receive a $200 bonus for each adolescent who receives Target A-CRA within the first 14 weeks of AAFT and in no fewer than seven A-CRA sessions. In order to attribute improvements in adolescent outcomes to the incentives, only outcome data from adolescents admitted to the AAFT project after sites were randomly assigned to the study conditions will be used in Target A-CRA-related analyses.

Rationale and reinforcement schedule for monthly A-CRA competency

In addition to reinforcing exposure to a threshold number of procedures, we believed it was important to reinforce the quality of delivery (i.e., competence). Thus, P4P therapists also are provided the opportunity to earn a $50 bonus for each month that a randomly selected session recording has at least one core procedure rated at or above the minimum level of competence required for certification. Importantly, in order to ensure a representative sample of session recordings, only those therapists who submit at least 80% or more of treatment session recordings are eligible to have a session rated for competence. Because it would take approximately three months after randomization before P4P participants would be eligible to begin receiving their first bonus associated with delivery of Target A-CRA, reinforcing Monthly A-CRA competency is important as it can be reinforced sooner and more frequently.

Therapist implementation measures

The two implementation measures being reinforced as part of the study are Target A-CRA and Monthly ACRA Competency. Developed using existing AAFT data, Target A-CRA is a dichotomous (1 = yes, 0 = no) measure. It is defined as the delivery of 10 or more of the following 12 A-CRA procedures: functional analysis of substance using behaviour; functional analysis of pro-social behaviour; happiness scale; treatment plan/goals of counselling; communication skills; problem solving skills; adolescent–caregiver relationship skills; caregiver overview, rapport building, and motivation; homework reviewed; drink/drug refusal skills; relapse prevention; and increasing pro-social recreation during the first 14 weeks of an adolescent’s AAFT treatment experience (but in no fewer than seven sessions). See the A-CRA treatment manual for a description of these A-CRA procedures.77 Additionally, because identifying, discussing, and reviewing the adolescent’s re-enforcers is considered a central mechanism of change within the A-CRA philosophy, as part of Target A-CRA, therapists also must, demonstrate one of these three components in at least 50% or more of the sessions conducted during this time period. Therapist-reported data on more than 450 adolescents uploaded to AAFT’s implementation tracking system (i.e., indicated adolescents who received Target A-CRA had significantly (p < 0.05) greater reductions in days abstinent at both three- and six- month post-intake assessments. Importantly, although therapist reports are used to identify adolescents who appear to have received Target A-CRA, official achievement of Target A-CRA for the study requires independent verification (via listening to DSR) by a trained A-CRA rater. See Garner, Barnes, and Godley for complete details regarding the training process for A-CRA raters. Monthly A-CRA Competency is a dichotomous (1 = yes, 0 = no) measure and indicates whether or not a randomly selected session recording was rated at or above the minimum level of competence required for ACRA certification (i.e., rating of 3 or higher on all components of the procedure). As described in the A-CRA coding manual,79 each component of an attempted A-CRA procedure is rated using the following categories: 1 = poor, 2 = needs improvement, 3 = satisfactory, 4 = very good, and 5 = excellent. To ensure a representative sample of session recordings, only those therapist participants who submitted at least 80% or more of treatment sessions (minimum of five sessions per month) are eligible to have a session randomly selected and rated for competence. This requirement was implemented in order to reduce the risk of therapists trying to manipulate the criterion being reinforced by only uploading those sessions they expected would pass the competency rating.

Description 21

Target behaviour/s: use of a liquid nicotine product to promote smoking cessation.

Target population/s: participants.

Extract from: Geimer et al.131 © 2010 Geimer et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


Participants were provided with liquid nicotine cigarettes (e.g., Smoke-Break product) which are plastic tubes containing a 1.5 milligram (mg) dose of nicotine in a naturally flavoured, artificially sweetened gel. All components are FDA-approved for use in food and pharmaceutical products. Subjects were advised on use of Smoke-Break liquid cigarette tubes based on their daily nicotine intake estimated using the published nicotine content (in milligrams, mg) of their usual cigarette brand multiplied by the number of cigarettes smoked per day. This estimate of total daily nicotine intake was divided by 1.5 (the amount of nicotine (in mg) in each liquid cigarette tube to yield the total tubes of product to be used each day. Participants were advised not to exceed 4 tubes within a one hour period or 40 liquid cigarette tubes in a day. Subjects were provided a sufficient number of tubes to last 2 weeks. Participants returned at 2 week intervals for follow-up visits where vital signs, potential side effects, use of the liquid cigarette product and carbon monoxide levels were assessed; additional nicotine replacement product (a 2 week supply) was distributed at these visits for a total of 12 weeks of treatment. Subjects also rated the liquid cigarette product on taste and overall satisfaction, each based on a 10 point scale (1-worst, 10-best) at each follow-up visit.

Description 22

Target behaviour/s: smoking cessation.

Target population/s: participants.

Extract from: Gonseth et al.132 © 2010 Gonseth et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Smoking cessation intervention

All participants received an 8-week smoking cessation intervention including individual-based intervention combining replacement therapy and/or bupropion and 4 sessions of counseling. Counseling was based on national and international current guidelines, targeting increasing the motivation to quit smoking, the identification of barriers, and the prevention of relapse. A counseling session lasted thirty minutes in average. Participants received a combination of nicotine replacement therapy (transdermal patch 16-hour/day or 24-hour/day, 1-mg or 2-mg lozenge, 2-mg or 4-mg gum, 10-mg inhaler) and/or bupropion, according to the participant’s past experiences and preferences. Four visits (at week # 1, 2, 4, and 8) were scheduled and participants were asked to plan a quit date from the inclusion day until the 4th visit at week 8. They were considered as smokers if they failed to quit or if they relapsed to smoking afterwards. Participants lost during follow-up were called and received a letter explaining the scientific implications and the need for follow-up, and were invited to contact us.

Dentist’s Intervention

The dental intervention was provided by a dentist trained in periodontology (MA) and included two visits. At the first visit, the dentist performed an oro-dental exam to rule out oro-dental lesions, e.g. periodontitis, gingivitis, and other oral or dental lesions. At the end of this visit, the dentist orally explained the results of the oro-dental exam, i.e. detailed explanations of the lesion(s) related to smoking, and recommended treatment if necessary. He also provided standardized information about chronic effects of smoking on oral hygiene (e.g. bad breath, esthetic sequelae), chronic effects of smoking on oral health (e.g. increased risk of oral cancers or periodontitis), and a brief explanation about periodontitis (a chronic infection of periodontal tissues, beginning with gingivitis and gingival bleeding, that is often hidden by smoking). The dentist also provided oral and illustrated explanations of dental plaque and made a practical and individualized demonstration of oral hygiene techniques, e.g. correct teeth and tongue washing, correct dental floss/sticks use. The first visit lasted about one hour. At the second visit, one week later, the dentist performed a simple oral hygiene treatment – which was not a treatment of periodontitis – using the full mouth periodontal debridement technique with an ultrasound device (EMS®-Air Flow® S2). In terms of treatment and potential physical annoyances, results of full mouth disinfection and classic approach are similar for the patient. During this visit, a second verbal intervention reinforcing the importance and the correlation of potential periodontal and oral lesions and smoking was performed by the dentist.

Description 23

Target behaviour/s: screening attendance for diabetes.

Target population/s: participants.

Extract from: Mann et al.133 © 2010 Mann et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention materials

Two invitations to attend for diabetes screening were developed for this study: a standard invitation (control group), and an invitation designed to facilitate informed choice (see additional files 1 and 2). Two versions of the informed choice invitation were developed. In the first, participants were asked to list ‘good things’ and ‘bad things’ about screening for diabetes. In the second, participants were asked to list ‘good feelings’ and ‘bad feelings’. There were no significant effects of this manipulation and the two groups were treated as a single group in the analysis reported here.

Standard invitation

The standard invitation, shown in additional file 1, was based upon invitations commonly used to invite people for diabetes and coronary heart disease screening. It presented a brief didactic argument, describing only benefits of attending for screening. It explained that the participant might have a higher chance of developing type 2 diabetes and that diabetes has serious long term consequences.

Informed choice invitation

The informed choice invitation, shown in additional file 2, contained the information described above, plus information which included the limited benefits and potential harms of attending for screening. The text of the invitation explained both absolute risks and relative risk using frequencies, e.g. ‘If 100 people had the test, about 63 would get this result’. Previous studies have shown that risk information is most readily understood using frequencies in this way. Participants were encouraged to make a choice that reflected their values by prompting them to evaluate the consequences and asking them to record their decision to attend or not.

Providing information about diabetes risk and consequences of screening

This section was developed from the UK General Medical Council (GMC) guidelines for providing sufficient information when gaining patient consent. These guidelines include purpose of screening, details of diagnosis and prognosis with and without treatment, probability of benefits and risks, and emphasis on patient choice. The invitation began with an emphasis on patient choice ‘Screening for diabetes. It’s your decision’, and a statement that the participant was being offered screening for type 2 diabetes because they might have a higher chance of developing the condition. An explanation of diabetes and the screening procedure followed, then an explanation of the expected results and what they mean for the patient. Finally, the benefits and harms of attending for screening were outlined, including likely prognosis of early treatment compared to standard treatment following clinical diagnosis and the potential for unnecessary worry following false positive results.

Encouraging participants to make a choice

At the end of the hypothetical invitation letter, participants were asked to consider the consequences of their attending diabetes screening and to indicate their decision as to whether to go for screening or not, or to think more about the decision.

The content and format of the informed choice invitation were refined through extensive piloting using ‘think aloud’ techniques. Both invitations were designed to be comprehensible to those with a reading age of 11 or above (Flesch Reading Ease score was 71.52 and 72.88 for the standard and the informed choice invitations, respectively). Rates of informed choice were significantly higher after reading the informed choice invitation compared to the standard invitation.

Description 24

Target behaviour/s: reduction in the use of methamphetamine.

Target population/s: participants.

Extract from: Menza et al.134 © 2010 Menza et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Study intervention and design

The study intervention was a 12-week contingency management (CM) program, adapted from previous studies, in which vouchers of escalating value were offered for consecutive urine samples that did not contain methamphetamine or crack or cocaine (herein referred to as cocaine) metabolites. Initially, the intervention consisted of thrice-weekly drop-in urine testing visits for a total of 36 visits. Vouchers started at $2.50 for the first stimulant-free sample and increased by $1.25 for every consecutive stimulant-free sample thereafter up to a maximum of $10.00. Participants submitting three stimulant-free urine samples in a row earned a $10.00 bonus. The maximum payout for this program was $453.75, similar to the payout in other programs. When participants submitted a stimulant-containing sample, or missed a visit, no vouchers were issued and the value of the voucher for the subsequent stimulant-free sample was reset to $2.50. If a participant submitted a week of stimulant-free samples after submitting a sample containing stimulant metabolites, he returned to the voucher value prior to the stimulant-containing sample (‘rapid reset’). Vouchers were redeemable immediately upon accrual for pre-paid gift cards and goods and services; we never offered cash. All CM participants signed a contract delineating the expectations of the CM program. Study personnel administering the CM intervention followed a simple, scripted protocol for the reporting of results of urine testing and administering vouchers. Such a protocol was used to avoid the provision of counseling around the results of the urine testing. The protocol, which required no formal training, was developed by one of us (SS) who has extensive expertise in delivering CM interventions.

All seven participants enrolled in the study while the above procedures were in place reported difficulty adhering to the intervention schedule, and only two attended ≥ 12 of their 36 visits. In response, in September 2007, we reduced the number of weekly urine testing visits to two (24 visits over the 12-week intervention) and increased the value of vouchers for the first stimulant-free urine sample to $7.50; other studies have employed a similar schedule. As before these vouchers increased by $1.25 for each consecutive stimulant-free sample to a maximum of $10.00. Additionally, we gave participants a $20.00 bonus for two consecutive stimulant-free samples. The maximum pay-out for this program was $476.25. We continued to withhold vouchers and reset voucher values to baseline for urines containing stimulants and for missed visits; however, to encourage participants to attend visits, we gave men submitting stimulant-positive samples a voucher worth $2.50.

Under the initial CM intervention schedule, drop-in urine-testing visits were available from 10:00 am to 6:00 pm on Tuesdays, Thursdays, and Saturdays; we offered extended hours for working participants. After the enrollment visit, we sent postcards or e-mails to all participants encouraging participation in the intervention. We reminded participants who did not attend urine-testing visits for the first week by phone or e-mail. We sent postcards, phoned, or e-mailed all CM participants again at the midpoint of the intervention period. Under the revised CM intervention schedule, drop-in urine testing visits were available from 10:00 am to 6:00 pm on Tuesdays and Saturdays with flexible hours for working participants. Postcard, phone, and e-mail reminder strategies remained the same.

We tested urine samples with the QuickScreen Pro Multi-Drug Screening Test (Phamatech, Inc., San Diego, CA), a point-of-care test used to qualitatively detect stimulant metabolites. For this assay, the estimated mean detection time in urine ranges from 43.6 to 66.9 hours for methamphetamine and is 88.4 hours for benzoylecgonine, a cocaine metabolite. We repeated 10% of all urine tests; none were discordant. Study staff monitored the collection of all urine samples and tested the samples immediately after their provision.

Participants randomized to both control and CM arms received a printed list of local counseling, treatment, and outreach services at baseline and at each study visit. Study staff offered all participants assistance accessing services. Control participants did not submit twice-weekly urine samples and did not receive vouchers during the first 12 weeks of the study.

Description 25

Target behaviour/s: health promotion and obesity prevention including physical activity (PA)/inactivity and healthy eating (encompassing a range of behaviours).

Target population/s: junior girl scouts.

Extract from: Rosenkranz et al.135 © 2010 Rosenkranz et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Description of Intervention

Our intervention was based on core components of Social Cognitive Theory, including: Role modelling by peers, troop leaders, and parents; skill building through active mastery experiences; enhancement of self-efficacy and proxy efficacy through role playing and active mastery experiences; and reinforcement of behaviour through verbal praise and merit badges. The intervention consisted of three main components: 1) An interactive educational curriculum delivered by troop leaders; 2) Troop meeting policies implemented by troop leaders; and 3) Badge assignments completed at home by Girl Scouts with parental assistance. The educational curriculum consisted of eight modules, delivered over the course of about four months. This intervention curriculum is an expanded version of our previously published work used in summer programs.

Each module consisted of a discussion of intervention target behaviours, worksheet for goal setting and self-monitoring, physically active recreation session (e.g., walking, dancing, yoga, and active games), FV (fruits and vegetables) snack recipe preparation, FM (family meals) role-playing, clean-up period, and description of the take-home assignment. The modules were designed to require 60–90 minutes to deliver, with flexibility allowed for specified program activities and module order. Troop leaders underwent two hours of training by the first author prior to intervention commencement. Regular and ongoing email and phone support took place throughout the intervention time period.

Target behaviours of the intervention included: 1) Frequent FM; 2) Parent-child shared PA (physical activity); 3) Elimination of TV during mealtime; 4) Drinking water instead of SSB (sugar-sweetened beverages) at mealtime; 5) Including FV in FM; 6) Practicing good manners during FM; 7) Helping parents prepare FM and cleaning up afterwards.

Troop meeting policies included: 1) Providing 15 minutes per meeting for physically active recreation; 2) Troop leaders participating in physically active recreation with girls; 3) Provision of a FV snack prepared by girls; 4) Troop leaders eating FV snack with girls; 5) Troop leaders verbally promoting PA, FV consumption in troop meetings and for home, and verbally promoting FM for home; and 6) Prohibition of SSB, candy, and TV watching during meetings.

Description 26

Target behaviour/s: physical activity and dietary intake (encompassing a range of behaviours).

Target population/s: participants.

Extract from: Werkman et al.136 © 2010 Werkman et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention group

Five programme modules were provided to participants of the intervention group during the 1-year intervention period. Participants could freely choose to make use of the modules or not. Modules 1 and 2 aimed to increase awareness of the energy balance concept and module 3 aimed to improve dietary and/or physical activity behaviour. Module 1 (sent within two weeks after the baseline measurement) was provided as a toolbox and included an information leaflet and several energy balance tools, e.g. a pedometer and a waist tape. Module 2 (sent 3 months after baseline) was a CD-ROM providing individually computer-tailored feedback on BMI, its health consequences and energy balance behaviour. In module 3 participants could receive computer-tailored feedback regarding: physical activity, fibre consumption, portion sizes of energy dense foods and fat consumption. This module was sent 6 months after baseline. Participants without access to a computer (n = 22) were interviewed and received printed feedback by mail. Modules 4 and 5 were accessible via the study website which was available during the two-year study period. After login, participants could find more information about diet and physical activity behaviour, participate in a forum and use links to other websites (module 4). Module 5 was an interactive weight maintenance programme (Weight Co@ch) that provided a written tailored advice based on reported body weight, a food frequency questionnaire and a physical activity questionnaire. Finally, the intervention group received newsletters every 2–3 months that contained study information, information about diet and physical activity and encouragements to use the modules.

Overview of the one-year intervention programme. Note: + 2w = 2 weeks from baseline, + 3 of + 6 m = 3 or 6 months from baseline. No additional information related to diet, exercise or a healthy weight was provided between 12 m – 24 m follow-up period. Both intervention and control group received general newsletters (NL) to increase compliance at 24 m follow up.

Description 27

Target behaviour/s: physical activity.

Target population/s: participants.

Extract from: Buis et al.137 © 2009 Buis et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Active U Description

To promote physical activity, Active U utilizes an online, self-reported physical activity-tracking log combined with goal setting, team competition, and weekly motivational emailed newsletters that support continued physical activity. The physical activity log and goal setting components of this program facilitate self-monitoring and self-regulation and are the main theoretically based intervention components. Experts in health promotion wrote the newsletter content, which was not limited to a single theoretical framework.

To authenticate eligible University of Michigan faculty, staff, and graduate students, participants registered online for the Active U program by logging on with their university ID and password and filling out a questionnaire assessing baseline levels of physical activity and weight, as well as height, age, employment type, health status, and gender. During the enrolment process, participants had the opportunity to create a new team and to send out email invitations to others to join. Team competitions were introduced to the program to enhance social support and motivation. Those who did not want to start their own team could apply to join an existing team, which required the approval of the team captain. Teams tended to form around pre-existing affiliations such as departments, lab groups, or buildings. In some cases, department and school email lists were used to recruit team members, and it was not unusual for an individual to receive invitations from several different teams, but each participant was only allowed to join one team. Participants were able to track the collective goal attainment of each competitive team of five or more individuals. Competitive teams were ranked according to the average team percentage of goal met for each week. Each week, the teams with the highest percentage of team members meeting their goals were recognized, but no monetary incentives or prizes were given.

At the beginning of the program, participants were assigned an automated physical activity goal expressed as minutes per week of moderate- to vigorous-intensity physical activity. Individuals who self-reported less than 60 minutes of moderate to vigorous physical activity per week at baseline were assigned a physical activity goal of 60 minutes. Individuals who self-reported more than 60 minutes of moderate to vigorous physical activity per week at baseline were assigned a physical activity goal equal to their self-reported baseline amount. Participants had the option to decrease or increase their weekly goal whenever they wanted, as long as the goal was at least 60 minutes per week. During the Active U program, participants recorded each episode of physical activity into the activity log including the type of activity, as well as the minutes of activity. Participants selected activities from a dropdown list with 27 selections and included items such as running/jogging, aerobics, organized sports, cardio equipment, martial arts, dancing, or other moderate- or vigorous-intensity physical activity. Only bouts of activity that lasted for 10 minutes or longer, counted toward achieving weekly goals.

Finally, participants received a weekly email containing competitive team rankings, information about the health benefits of physical activity, tips about how to increase and maintain a physically active lifestyle, and a reminder to enter physical activity data.

Description 28

Target behaviour/s: physical activity (encompassing a range of behaviours).

Target population/s: patients.

Extract from: Bull and Milton.138 © 2010 Bull and Milton; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Patients who were not classified as ‘active’ were eligible to receive the brief intervention (BI), and this could be provided either as an extension to the screening (recruitment) consultation or booked as a separate appointment.

The purpose of the BI was for the practitioner to utilise adapted motivational interviewing methods to enhance patients’ willingness and confidence to change their physical activity behaviour. The BI involved discussing the importance and benefits of physical activity, goal setting and directing (or ‘signposting’) patients to local physical activity opportunities.

Practitioners used set criteria to assess the potential risk to each patient of taking part in physical activity based on their disease status. Protocols for patients identified as ‘high risk’ indicated supervised activity such as Exercise Referral schemes. ‘Medium’ and ‘low risk’ patients could be directed towards a variety of opportunities including structured (e.g., health walks, sports clubs, and local leisure facilities) and self-directed activities (e.g., pedometer loan schemes and ‘green exercise’). Although ‘high risk’ patients were restricted to clinically supervised activity, the underlying principle of the ‘signposting’ was that decisions were made in collaboration with the patient.

All patients were given a resource booklet containing information on the benefits of physical activity, details of local physical activity opportunities, and a local area map. The Let’s Get Moving protocols specified patient follow-up consultations at three and six months, however due to the timelines of the pilot study, practices were asked to undertake a three month follow-up only. The purpose of the follow-up consultation was to provide on-going support to facilitate sustained behaviour change.

Description 29

Target behaviour/s: eating/food intake and physical activity to manage weight gain.

Target population/s: pregnant obese women.

Extract from: Claesson et al.139 © 2010 Claesson et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


The obesity intervention program for pregnant women was based on extra visits to a specially trained midwife. The women in the intervention group made an average of 22 visits during their pregnancy. The motivational interview/talk followed guidelines set forth by Miller and Rollnick (2002); the goal of this interview was to motivate the obese pregnant woman to change their behaviour and to obtain information useful in meeting their needs. The weight gain goal for the study was less than 7 kg and this target was only discussed once during the intervention and that was at the first visit to the midwife. The midwife worked throughout the whole program with assessing the pregnant woman’s knowledge of obesity in general and as a risk factor for her pregnancy and delivery outcome as well as for the wellbeing of her child. If the woman lacked sufficient knowledge, she was offered information and given accurate facts. The woman was also informed about the potential consequences of different behaviours associated with eating and food intake; written information was supplied if needed.

All women were given the opportunity to attend an individual 30-min session every week. The session included weight control and counseling characterized by its collaborative structure i.e. counseling based on creating a partnership that honors the woman’s expertise and perspectives and enables the counselor to provide an atmosphere that is conducive rather than coercive to change. The woman’s own judgement of her motivation and the possibility of changing a behaviour, the advantages and disadvantages of changing a behaviour, the choice of strategies for adopting and maintaining a new behaviour were all topics of the sessions. All women who attended the program were also invited to an aqua aerobics class (once or twice a week), especially designed for obese women. The obese women in the control group attended the routine antenatal care program.

Description 30

Target behaviour/s: reducing risk behaviours of developing allergies during pregnancy (encompassing a range of behaviours).

Target population/s: women and infants.

Extract from: Storrø et al.140 © 2010 Storrø et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Interventional topics and strategies

All interventions were initiated at first scheduled consultation in pregnancy as soon as the informed consent form was signed. In Norway a daily supplement of cod-liver oil is very common and already recommended for children and adults alike. In the intervention program we aimed for a dietary intake of n3-PUFAs of at least two meals of oily fish a week and 5 ml cod-liver oil a day during pregnancy (5 ml cod liver oil = 1.2 g N-3 PUFA). Cod liver oil was to be introduced to the child from 4–6 weeks of age increasing to 5 ml/day, and oily fish at least twice a week from 6 months of age as dinner or sandwich spread. We did not intervene on intake of vegetables, breastfeeding, formula or other dietary factors. In the smoking cessation and SHS intervention the group adapted a clinic-based brief ‘5A’ office intervention based on the ‘A Clinical Practice Guideline for Treating Tobacco Use and Dependence’. The indoor dampness interventional strategy provided advice on how to detect and advice on how to reduce indoor dampness and its consequences. Simple advice regarding inspection of signs of dampness as damage due to moisture on walls and floors, mould and/or musty smell was given. Solutions such as simple ventilation by opening windows regularly and avoiding drying of clothes in living rooms were recommended.

Description 31

Target behaviour/s: smoking cessation.

Target population/s: smokers.

Extract from: Ramos et al.141 © 2010 Ramos et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


Three were conducted: intensive individual intervention (III), intensive group intervention (IGI) and minimal intervention (MI). In all three, pharmacological treatment with nicotine derivatives or bupropion was offered as an option at the physician’s discretion. Both the III and the IGI consisted of six visits during which the following were provided: counseling, psychological support and standard follow-up. Counseling and psychological support were based on motivational interview techniques that sought to: (a) reinforce in the smoker the motivation to quit smoking before D day (the day fixed for quitting by the smoker) and (b) prevent relapses after smoking cessation. Intensive interventions followed clinical guidelines developed in the Balearic Islands.

Description 32

Target behaviour/s: HIV [human immunodeficiency virus] screening.

Target population/s: patients.

Extract from: Leon et al.142 © 2010 Leon et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

The PITC intervention

This intervention is an adapted version of the ‘ACTS’ approach which includes four brief steps: assess, get consent, test, and provide supportive services. In this PITC intervention, the STI [sexually transmitted infection] nurse offered HIV testing as a standard part of STI care for all STI clients, and the client had to decline or ‘opt-out’ of this testing. According to policy in South Africa, written consent was required (although the WHO guidelines for PITC allow for only verbal consent). Abbreviated pre-test counseling consisted of informing patients that HIV is an STI and recommending that they test for HIV at this consultation. If they agreed, the nurse would do a brief test readiness assessment, obtain written informed consent, and perform the rapid test along with other routine blood tests such as those for syphilis.

Description 33

Target behaviour/s: communication with medication provider (in order to change provider prescribing behaviour)

Target population/s: patients

Extract from: Pilling et al.143 © 2010 Pilling et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

The parent study involved a randomized controlled trial of a patient activation intervention to encourage hypertensive patients to speak with their provider about obtaining a prescription for a thiazide diuretic, first-line therapy for hypertension. The objective of the parent study was to change provider prescribing behavior and increase implementation of clinical practice guidelines. Patients were randomized to a control arm or one of three intervention arms who received: (arm A) an individualized letter discussing their latest blood pressure, their 10-year cardiovascular risk score, and education about the value of thiazides; (arm B) the same individualized letter plus an offer of a $20 financial incentive if they talked with their provider about a thiazide prescription, and, if applicable, a copayment reimbursement for six months ($48) if prescribed a thiazide; and (arm C) the individualized letter, the financial incentive, plus a phone call from a health educator to answer questions about the intervention. Patients were asked to return a postcard (themselves or by giving it to their provider to complete) indicating whether they talked with their provider about their hypertension, whether they were prescribed a thiazide diuretic, and, if not, their understanding of their provider’s rationale for not initiating thiazide treatment.

Description 34

Target behaviour/s: treatment of Chlamydia (encompassing a range of behaviours).

Target population/s: general practitioners (GPs).

Extract from: Bilardi et al.144 © 2010 Bilardi et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Intervention and control

GPs in both the intervention and control groups were required to complete a pre-trial questionnaire, a clinical audit and an education session prior to the commencement of the trial. The self-completed pre-trial questionnaire collected information about GPs characteristics, knowledge, attitudes and practices regarding chlamydia testing and was conducted both pre and post-trial by all participating GPs. A clinical audit was undertaken at each practice to collect details about issues likely to have an impact on chlamydia testing in that clinic. Audit data were used to develop an ideal individualized chlamydia testing pathway for each clinic, which incorporated current best practice for testing in the primary care setting of annual chlamydia testing for sexually active women aged 16 to 24 years. GPs were advised to collect specimens for testing by first pass urine, self-collected vaginal swab or endocervical swab. Participating GPs were eligible to enrol in related chlamydia education activities accredited under the RACGP Quality Assurance and Continuing Professional Development Program (QA&CPD).

Following the audit, an education session was held at each practice to further inform GPs about chlamydia testing, management of test results and methods of introducing the subject of testing to patients. Practices were provided with waiting room chlamydia posters, pamphlets and chlamydia screening flow charts. A DVD recording of the education session was available for doctors unable to attend. At the request of GPs, tear off pads with brief information sheets for patients specifically about the reasons for testing and the simplicity of testing and treatment were produced and distributed to the practices.

Mid trial, GPs in the intervention group received a letter to remind them of the incentive offered for chlamydia testing. They were not provided with any information about the number of tests performed to date nor the amount of money they had accrued through testing. Payment was made to GPs at the end of the trial period. All practices received an honorarium amount of $AUD1000 in recognition of GPs time spent out of usual roles in participating in the trial.

Description 35

Target behaviour/s: administration of vaccinations.

Target population/s: staff at medical clinics.

Extract from: Brousseau et al.145 © 2010 Brousseau et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


In April and May 2008, a one-hour feedback session, led by a physician and a public health nurse, was carried out with the physicians, nurses and secretaries in each participating medical clinic. This feedback dealt with VD [vaccination delays] for infants at the clinic for the year 2007. Data on the proportion of doses administered without delay were presented for the first doses of three vaccines (DTaP-Polio-Hib, pneumococcal and meningococcal). Vaccination delays for each clinic were presented both in terms of the Quebec standard (one week) and the proposed Canadian standard (one month). Graphs showing the cumulative percentage of children vaccinated according to age were also presented for vaccines scheduled at 2 and 12 months, including measles, mumps and rubella vaccine (MMR). During preparation of the feedback, it became clear that certain clinics were not administering vaccines scheduled at one year during a single visit. Consequently, information on the importance of multiple injections was transmitted to these medical clinics.

Description 36

Target behaviour/s: implementation of cognitive behavioural therapy (CBT).

Target population/s: therapists.

Extract from: Kauth et al.146 © 2010 Kauth et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

The facilitation intervention

In addition to training, 12 therapists at 10 sites received facilitation. The facilitator met with them in person or by telephone or email before and during the workshop and at least monthly (twice the first month) after the workshop for six months. The facilitator (TAT) had an education and public health background (DrPH), but by design was not an expert in cognitive behavioural therapy (CBT) or a clinician. The facilitator was trained by the first author, who is an experienced facilitator in multi-site, complex behavioral adoption projects. Although the facilitator was located at one site where facilitation took place, the individual was not in mental health and functioned as an external facilitator for all facilitated sites.

The facilitator’s tasks and interventions varied by the phase of the project and by the needs of individual therapists (Table I). We viewed application of CBT training and development of skill competency as complex, developmental tasks that would require the facilitator to employ a range of enabling strategies varying with the therapist’s self-efficacy, skill competency, and situation. Prior to the workshop, the facilitator held two conference calls with the 12 therapists to introduce the concept of facilitation and begin to develop rapport. At the workshop, the facilitator met with the 12 therapists and addressed topics related to the facilitator’s role (e.g., will the facilitator evaluate my job performance?), benefits of facilitation, project expectations for therapists (e.g., attend facilitation calls, conduct CBT after the workshop), and anticipated barriers to conducting CBT and potential solutions. Initial post-workshop facilitation calls focused on setting individual goals for CBT implementation, attempting CBT quickly, and reinforcing all efforts to get started. The facilitator solicited barriers to getting started and helped to generate possible solutions. Later calls focused on maintaining motivation and overcoming barriers to achieving individual goals, such as challenges to providing weekly therapy sessions. In addition to scheduled calls, the facilitator received and responded to individual queries via email or telephone and sent email announcements and reminders to the group. The facilitator maintained a detailed time-log of all facilitation activities, including contacting the therapists and responding to queries.



Facilitator interventions by project phase

Description 37

Target behaviour/s: creating, finding, and implementing self-care support for people with long-term health conditions (encompassing a range of behaviours).

Target population/s: general practitioners, nurses, practice managers, clerical and reception staff.

Extract from: Kennedy et al.147 © 2014 Kennedy et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly credited. The Creative Commons Public Domain Dedication waiver ( applies to the data made available in this article, unless otherwise stated.

Development of the WISE training package

The aims of the training are outlined in Table J.



The aims of training

Training session one

  • Introduction to WISE
  • Exercise one: ‘from reception to self-management’
    • Task one: Can we map out the process?
    • Task two: Where are the problems in the process?
  • Introduce self-management support options and tools
  • Demonstration DVD
  • Group one = GPs and nurses: Skills practice using difficult scenarios
  • Group two = receptionists, practice manager, IT [information technology] staff, and one clinician:
  • Begin to develop
    • List of local resources practice staff can access
    • Computer templates staff can access
  • Homework: Agree priorities for practice to work on. Audit patients to come up with some case studies for the role play sessions

Training session two

  • Feedback from session one – what has happened?
  • Group one
    • Skills practice using role play techniques to practice the consultation skills needed to provide motivation and support to patients to enable them to self-manage.
  • Group two
    • Reflect on the priorities the practice agreed to work on. Use problem-solving techniques
    • Problem solve on barriers to making support options for patients and/or use of PRISMS forms work in the practice
  • Summary

Description 38

Target behaviour/s: delivery of the ‘Out-and-About Implementation Program’ including medical record audits followed by feedback, barrier identification, and education to target known local barriers (encompassing a range of behaviours).

Target population/s: rehabilitation therapists.

Extract from: McCluskey et al.148 © 2010 McCluskey and Middleton; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited. The out-and-about implementation program Under Creative commons licence. (

The intervention provided to help rehabilitation therapists implement the outdoor journeys was named the ‘Out-and-About Implementation Program’. The program aimed to change practice and included three active components: medical record audits followed by feedback, barrier identification, and education to target known local barriers.

Medical record audits were conducted retrospectively by AM and two professionals from each team. We requested 100 consecutive records (20 records for each of the five teams) of people with stroke who had received therapy (for any reason) in the previous 12 months from a team occupational therapist, physiotherapist, or both. One exception was a new team that had been established six months earlier, and had only seen 10 people with stroke. In that case, we requested all of their records for people with stroke seen since service commencement. Multiple auditors were used to raise professionals’ awareness of their practice, and the practice of their team, by engaging them in audits. Each professional audited at least three medical records. Two medical files from the total sample were double coded by the first investigator to check for consistency. Differences were discussed and consensus reached when necessary. No formal study of rater agreement was conducted.

Audit criteria were rated using yes/no response options. Questions were asked about screening and assessments conducted, intervention provided, goals set and outcomes measured in relation to transport, outdoor mobility, and outings. Any occasions of service that focussed on improving outdoor journeys were counted. A written summary of each team’s performance was provided to teams within eight weeks by AM.

Feedback of results from the first audit was provided to each team about their compliance with key criteria, with comparison to the overall compliance by the five teams. Each team then set targets for the next 12 months (e.g., ‘50% of people with stroke will have written evidence that driving has been discussed’).

A second retrospective audit of medical records was conducted 12 months later using identical tools and processes to the first audit. Medical files were requested of 100 people with stroke treated after the half-day implementation training workshop (20 consecutive records for each of the five teams). Nine rehabilitation professionals audited the medical records in addition to AM.

Barrier identification was conducted concurrently with the audit process. To identify barriers, we used two methods that have been recommended for implementation research. First, we conducted in-depth interviews (described elsewhere) with allied health professionals from two teams, and then transcribed and analysed the content. Interviewees were asked to describe what they knew about the outdoor journey intervention, including the published evidence, and factors that might help or hinder their team from implementing the outdoor journey intervention. Prompt questions were used to enquire about skills and knowledge, staffing, resources, assessment procedures, screening and report-writing systems, and treatment routines. Findings were then used to inform the content of a workshop.


A half-day workshop was run in August 2007. The workshop was led by AM. First, we presented a critical appraisal of the original randomised trial by Logan et al. (2006), and a description of the complex outdoor journey intervention. Therapists were alerted to the national clinical guideline recommendation about the intervention.

Second, baseline audit data were presented with the permission of the five teams. Based on the review by Grimshaw et al. (2006), consensus was reached at the workshop that a 10% improvement in the target practice behaviours would be the goal for teams following the implementation program (i.e., the pre-determined minimum clinically worthwhile difference).

Third, a written document was presented and discussed (‘Increasing outdoor journeys after stroke: Protocols for use by rehabilitation professionals’). Protocols were provided for upgrading walking, bus and train travel training, trialling motorised scooters, addressing return to driving, and providing written information about transport options. These protocols had been prepared by the AM with advice from local team members.

Fourth, two case studies were presented by occupational therapists who had delivered escorted journeys to people with stroke. Each case study included goals of the person with stroke, treatment progression, and safety tips. A videotaped interview was also presented showing a person with stroke who described the benefits of being assisted to get out of the house. Participants then practiced writing sample goals related to outdoor journeys and community participation.

Finally, potential barriers and enablers to delivering the outdoor journeys were identified, then discussed by workshop participants in pairs or teams. Examples and quotes were presented from the earlier in-depth interviews conducted with team members. Participants identified strengths, weaknesses, opportunities, and threats affecting their team’s ability to provide the evidence-based outdoor journey intervention. Solutions were proposed, discussed and documented by team leaders.

Description 39

Target behaviour/s: test requesting behavior.

Target population/s: primary care doctors.

Extract from: Ramsay et al.149 © 2010 Ramsay et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.


Description of the main trial interventions

Feedback consisted of a six-sided colour booklet (e.g., see Additional File 1) presenting graphs of practice level data for each of the nine targeted tests and for each laboratory discipline as a whole. Every graph showed rates of test requesting over the previous three years for the practice compared with the regional rates. The feedback was enhanced with brief educational messages that described specific clinical circumstances where it was inappropriate to request the test. These messages were included alongside the graphs for each of the targeted tests. The booklets were posted to each primary care doctor within each intervention group practice on four occasions (updated every three months from the start of the intervention period).

The brief educational messages were added as reminders to the test result reports sent to the requesting practice (e.g., see Additional File 2). The laboratory information system was programmed to recognise the relevant cues for each of the targeted tests and automatically add the brief educational reminder messages to the relevant printed and electronic test result reports. The messages were activated every time the cue occurred and were presented at the same time as the test result. The reminder messages were intended to influence future requests for the targeted tests.

Additional file 2: Example of the reminders intervention

Description 40

Target behaviour/s: provision of smoking cessation assistance (encompassing a range of behaviours).

Target population/s: providers within ACRN Community Health Centers.

Extract from: Shelley and Cantrell.150 © 2010 Shelley and Cantrell; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited.

Usual care

Prior to the study, as part of a quality improvement (QI) initiative to disseminate tobacco use treatment guidelines, all CHCs (Community Health Centers) within the ACRN (Ambulatory Care Research Network implemented an expanded vital sign chart stamp that prompted providers to ask patients about tobacco use, advise them to quit, assess readiness to quit and offer assistance (4As) (Additional file 1). The prompt to provide assistance was divided into two components on the chart stamp: prescription given and referral made. This approach was meant to simplify the documentation process and operationalize the 4th A, Assist, to make it clear that referral and prescription were the two primary options available to the provider and patient. After implementation of the new chart system, all providers attended a 60 minute physician led presentation on current evidence based practice guidelines for treating tobacco dependence and systems level changes to support identification and referral of smokers for cessation treatment. At the conclusion of this visit, each practice received a tool kit consisting of patient education materials and provider materials (e.g. pharmacotherapy guide) and wallet cards with the Quitline number.


The intervention was comprised of four components: 1) usual care plus the fax referral system that linked smokers to the New York State Quitline for proactive tailored counseling, 2) a 30 minute training for physicians, nurses and medical assistants on how to use the Fax-to-Quit program, 3) two site visits from research staff that involved meeting with clinic staff to elicit any barriers to implementation, provide additional materials and offer further educational information as needed, and 4) provider feedback on their adherence to the 4As and use of the Fax-to-Quit program compared with other providers in their clinical site. Feedback data was embedded in two separate emails sent during the four month intervention period.

The New York State Quitline service includes proactive telephone calls with mailing of self-help material, free nicotine replacement therapy for those who qualify and referrals to local treatment programs. The Quitline faxes a report back to the provider describing the treatment plan. Providers are also notified if the patient cannot be reached. The Quitline makes up to five attempts to contact patients.

Additional file 1: Figure s1 – Expanded vital sign chart stamp

BP: __________ Weight: _______

Ht: _______ BMI:_____

Tobacco Use: Yes No Former

Advise to quit: Yes No

Ready to quit? Yes No

Rx given: Yes No

Referral made: Yes No

Copyright © Queen’s Printer and Controller of HMSO 2015. This work was produced by Michie et al. under the terms of a commissioning contract issued by the Secretary of State for Health. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.

Included under terms of UK Non-commercial Government License.

Bookshelf ID: NBK327618


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