Technology-based support via telephone or web: a systematic review of the effects on smoking, alcohol use and gambling

Addict Behav. 2014 Dec;39(12):1846-68. doi: 10.1016/j.addbeh.2014.06.007. Epub 2014 Jun 20.

Abstract

A systematic review of the literature on telephone or internet-based support for smoking, alcohol use or gambling was performed. Studies were included if they met the following criteria: The design being a randomized control trail (RCT), focused on effects of telephone or web based interventions, focused on pure telephone or internet-based self-help, provided information on alcohol or tobacco consumption, or gambling behavior, as an outcome, had a follow-up period of at least 3months, and included adults. Seventy-four relevant studies were found; 36 addressed the effect of internet interventions on alcohol consumption, 21 on smoking and 1 on gambling, 12 the effect of helplines on smoking, 2 on alcohol consumption, and 2 on gambling. Telephone helplines can have an effect on tobacco smoking, but there is no evidence of the effects for alcohol use or gambling. There are some positive findings regarding internet-based support for heavy alcohol use among U.S. college students. However, evidence on the effects of internet-based support for smoking, alcohol use or gambling are to a large extent inconsistent.

Keywords: Alcohol; Gambling; Internet; Telephone; Tobacco.

Publication types

  • Review
  • Systematic Review

MeSH terms

  • Adult
  • Alcohol Drinking / therapy*
  • Gambling / therapy*
  • Health Behavior
  • Hotlines / statistics & numerical data*
  • Humans
  • Internet*
  • Randomized Controlled Trials as Topic
  • Smoking / therapy*
  • Smoking Cessation / methods*
  • Students / psychology
  • Technology
  • Telephone
  • Treatment Outcome
  • United States