Mental Health Expenditures: Association With Workplace Incivility and Bullying Among Hospital Patient Care Workers

J Occup Environ Med. 2018 Aug;60(8):737-742. doi: 10.1097/JOM.0000000000001322.

Abstract

Objective: Bullied workers have poor self-reported mental health; monetary costs of bullying exposure are unknown. We tested associations between bullying and health plan claims for mental health diagnoses.

Methods: We used data from 793 hospital workers who answered questions about bullying in a survey and subscribed to the group health plan. We used two-part models to test associations between types of incivility/bullying and mental health expenditures.

Results: Workers experiencing incivility or bullying had greater odds of any mental health claims. Among claimants, unexposed workers spent $792, those experiencing one type of incivility or bullying spent $1557 (P for difference from unexposed = 0.016), those experiencing two types spent $928 (P = 0.503), and those experiencing three types spent $1446 (P = 0.040).

Conclusion: Workplace incivility and bullying may carry monetary costs to employers, which could be controlled through work environment modification.

Publication types

  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Administrative Claims, Healthcare
  • Adult
  • Bullying / psychology*
  • Female
  • Health Expenditures / statistics & numerical data*
  • Hospitals*
  • Humans
  • Incivility*
  • Male
  • Mental Disorders / economics*
  • Mental Health
  • Mental Health Services / statistics & numerical data
  • Middle Aged
  • Occupational Health
  • Personnel, Hospital / psychology
  • Workplace / psychology*