TABLE 3

Comparison of face-to-face and paper-based triage decisions

Face-to-face decisionRemote triage decisionTotal (%)
Level 1Level 2Level 3
Level 11001 (1)
Level 2317326202 (71)
Level 30403979 (28)
Total (%)4 (1)213 (76)65 (23)282 (100)

From: Chapter 2, Efficiency of remote clinical triage

Cover of An evaluation of a referral management and triage system for oral surgery referrals from primary care dentists: a mixed-methods study
An evaluation of a referral management and triage system for oral surgery referrals from primary care dentists: a mixed-methods study.
Health Services and Delivery Research, No. 6.8.
Goldthorpe J, Walsh T, Tickle M, et al.
Southampton (UK): NIHR Journals Library; 2018 Feb.
Copyright © Queen’s Printer and Controller of HMSO 2018. This work was produced by Goldthorpe et al. under the terms of a commissioning contract issued by the Secretary of State for Health. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.

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